Director of Catering

DRM EMPLOYEES LLC • Addison, TX

107d

About The Position

The Director of Catering is responsible for overseeing all aspects of the hotel’s catering operations, including sales, menu planning, staff supervision, event execution, budgeting, and client relations to ensure customer satisfaction and profitability. The role is responsible for coordinating staff, managing suppliers and vendors, developing menus, setting prices, and maintaining high standards for food quality, safety, and service for both small and large events.

Requirements

• Ability to lead, motivate, and manage a diverse team.
• Strong verbal and written communication skills for interacting with clients, staff, and vendors.
• Expertise in juggling multiple tasks, managing event timelines, and staying organized.
• A deep understanding of food preparation, service styles, current trends, and the catering industry.
• Knowledge of sales, budgeting, and business operations.
• Bachelor’s degree in hospitality management, business, or a related field (preferred).
• 2+ years of experience in catering sales, event planning, or hotel sales.
• Proficiency in hotel CRM and sales software (e.g., Delphi, Opera, Salesforce).
• Availability to work flexible hours, including evenings and weekends, based on event schedules.

Responsibilities

• Develop strategies to sell catering services, secure new events, and build client relationships to meet revenue goals.
• Design menus, set prices for dishes, and work with chefs to ensure offerings are appealing and profitable.
• Hire, train, and supervise catering team members (Catering Sales Manager, Conference Services Manager and Catering Sales Admin), assigning duties and fostering a productive work environment.
• Oversee all aspects of events, from initial planning and coordination to setup, service, and cleanup.
• Manage catering budgets, control food costs, and track revenue and expenses to ensure financial targets are met.
• Ensure compliance with health, safety, and sanitation regulations, and maintain high standards for food and service quality.
• Provide excellent customer service, respond to client inquiries, and ensure events meet client expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees