Director of Catering

Omni Hotels & Resorts•Austin, TX

12d

About The Position

Omni Hotels & Resorts is seeking Director of Catering for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023 Lead catering team to effectively solicit, plan and execute successful events resulting in achieving catering goals and budget.

Requirements

3-5 years of Hotel Sales/Catering experience required. College degree is also preferred, but not required.
Knowledge of the operations of the hotel industry.
Ability to communicate in the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.
Must have proven selling, negotiating and presentation skills.
Highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
The ability to delegate, effectively train and coach.
Must be able to work a flexible schedule including night, weekends and holidays.

Responsibilities

Recruit, direct, manage, develop and counsel catering sales team.
Drive all catering revenues. Ensure monthly and annual catering revenue goals are achieved for the property and complete weekly and monthly forecasting of catering revenues.
Understand the weddings market segment, and be able to support and develop this market.
Solicit new and existing accounts to meet and exceed individual and team revenue goals.
Develop marketing plans and evaluate trends to modify strategies that will enhance revenues effectively. Assist in the production of the annual hotel business plan and budget.
Ensure proper communication to all departments. Maintain a close working relationship with Director of Food & Beverage, Executive Chef and Banquet Manager.
Direct the catering sales effort to ensure revenue maximization with a working knowledge of food and beverage and understanding of kitchen and banquet service procedures.
Lead catering team to book, sell, plan and coordinate all events while insuring the highest level of customer service.
Develop catering menu pricing and banquet room minimums using current competitive data.
Maintain strong client relationships and ensure all appropriate information is communicated to ensure a successful event for the event planner and attendees.
Maintain positive working relations with preferred vendors and wedding planners.
Administer department payroll, including Kronos time edits, ensuring accuracy of scheduling, corrections and job coding.
Assist in recruiting, interviewing, hiring, and training Catering associates.
Effectively coach and counsel associates as needed and complete performance evaluations.
Conduct monthly department/OST meetings.
Attend required company trainings.
Champion the Omni / Power of One culture.