Director of Catering

Compass Group

2d•$105,000 - $115,000

About The Position

Working as the Director of Catering you are responsible for maintaining and establishing all costs and quality standards to ensure superior service and to maximize profits. You will work independently with a direct line to the client. You are expected to maintain excellent relationships with employees, guests and the client. You will be responsible for promoting the professional growth and development of the entire team. In addition, you will foster strong interdepartmental relations and integrate the catering service department with the facility plan of operations.

Requirements

Strong knowledge of food, industry trends and fine dining points of service
A minimum of 4-6 years of experience in managing catering events
The ability to supervise food service and clean up is also essential
TIPs certification required
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities

Nice To Haves

Bachelors degree is preferred or equivalent professional experience
ServSafe certification recommended

Responsibilities

Partner closely with Operations Managers and Catering Managers across the account to ensure all catering events are executed consistently and in line with company and client standards..
Ensure high levels of customer service are executed for each event.
Interview, hire, train, as well as assist with scheduling all butlers and captains within the local staffing pool.
Conduct orientation for all Catering Managers regarding Company standards of service
Handle and resolve all employee relations issues with the partnership of the team
Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures
Performs related duties and special projects as assigned
Supports Catering Managers with staffing budgets and maintains financial accountabilities as it relates to service