Director of Catering

Davidson Hospitality Group • Millbrae, CA

5d • $125,000 - $135,000

About The Position

A Director of Catering oversees all aspects of catering and event operations, ensuring exceptional service, profitability, and customer satisfaction. This senior-level role involves a mix of sales, management, and strategic planning, and is common in hotels, event venues, and private clubs.

Requirements

• Experience: A minimum of 3 to 5 years of experience in catering sales and management is typically required, often within a hotel or multi-unit environment.
• Education: A bachelor's degree in Hospitality Management or a related field is often preferred, but significant experience can be substituted.
• Leadership: Strong leadership, team-building, and communication skills are essential to manage and motivate staff effectively.
• Client relations: Excellent customer service, interpersonal, and negotiation skills are necessary to build and maintain strong client relationships.
• Business acumen: A solid understanding of sales, budgeting, forecasting, and profitability is vital for success.
• Adaptability: The ability to stay calm under pressure, solve problems, and handle unexpected issues is crucial in the fast-paced event environment.
• Attention to detail: Meticulous attention to detail is required to ensure that every aspect of an event is executed flawlessly.
• Technical skills: Proficiency with event management software, point-of-sale (POS) systems, and the Microsoft Office Suite is often needed.
• STRATEGIC SKILLS: Skilled in all facets of our business or specific area of specialty. Highly capable with current practices and processes and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Reflects on their experience to determine numerous future possibilities and outcomes. Can see how the details fit into the big picture. Is a highly capable and resourceful problem solver. Manages the creative process within the business or department to develop unique solutions. Leverages creative solutions in the organization resulting in competitive advantages. Makes great decisions.
• OPERATING SKILLS: Effectively divides, assigns, and delegates work to meet business objectives and goals. Communicates direction and purpose of work resulting in associate ownership, pride, and quality outcomes. Is able to assess how associates can improve performance and guides their developmental path. Is able to motivate and develop associates to their potential and create promotable talent for the organization.
• COURAGE: Readily leads when challenges arise and is invigorated by tough situations. Will take an unpopular stand when needed. Can recognize talented individuals, and assembles great teams without fear of hiring strong people. Formulates and communicates clear work plans, gives regular feedback on progress towards goals, and makes changes accordingly. Will let people know where they stand, and can take negative action when needed.
• ENERGY AND DRIVE: Is a competitive person who is consistently driven to accomplish and exceed goals. Creates a sense of urgency in matters that will impact the success of their business objectives.
• PERSONAL AND INTERPERSONAL SKILLS: Welcoming and warm personality. Demonstrates genuine care for customers and associates. Sets the tone for others in stressful situations by responding in a cool, calm, and collected way. Creates confidence and trust with others and is viewed by others as honest and direct. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Can create an environment where associates thrive. Conveys trust in associates and elevates their confidence by encouraging decision making and learning opportunities. Is a self-improver who develops a variety of approaches and communication techniques tailored to each situation. Builds high performing teams and compels them to embrace a shared vision for success.
• KNOWLEDGE/SKILLS: Excellent knowledge of the catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. In depth working knowledge of culinary, banquet and audio-visual departments.

Responsibilities

• A Director of Catering oversees all aspects of catering and event operations, ensuring exceptional service, profitability, and customer satisfaction.
• This senior-level role involves a mix of sales, management, and strategic planning, and is common in hotels, event venues, and private clubs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level