Director of Case Management

Purple Cow Recruiting•Panama City, FL

6h•$109,762 - $164,570

About The Position

Heartline Staffing, Strategic Talent Partners with Purple Cow Recruiting, is seeking a Director of Case Management for a permanent leadership opportunity in Panama City, Florida. The Director of Case Management provides strategic and operational leadership for hospital-based case management and discharge planning services. This role oversees care coordination, utilization management, staffing, and performance improvement initiatives to ensure high-quality, compliant, and patient-centered outcomes across the continuum of care.

Requirements

Active, unrestricted professional license for the position you are applying for.
Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW) required.
Minimum of 3 years of recent (within the last year) acute hospital case management experience required.
Minimum of 2 years of leadership experience required.
Hospital discharge planning experience required.
Bachelor’s degree required.

Nice To Haves

Master’s degree in Nursing, Health Administration, or Business Administration preferred.
CCM or ACM certification preferred.
Strong leadership, operational, and performance improvement skills.

Responsibilities

Direct and evaluate departmental operations, including the case management model, staffing plans, onboarding, competencies, and use of information technology.
Allocate resources effectively to meet productivity, quality, and performance goals.
Provide oversight of core case management functions and professional practice standards.
Ensure adherence to care coordination and discharge planning processes, including timeliness, quality, and documentation.
Collaborate with executive leadership, including finance and division case management leaders, to achieve established goals.
Monitor departmental performance through data analysis and implement sustainable performance improvement initiatives.
Ensure compliance with policies, procedures, and standards of practice.
Establish and maintain strong working relationships with clinical, operational, compliance, and legal stakeholders.
Practice and uphold the organization’s Code of Conduct, mission, and values.