Director of Campus Operations

Pierce Mortuary Colleges•Dallas, TX

12h•Onsite

About The Position

Pierce Mortuary Colleges offer comprehensive educational programs for individuals pursuing careers in funeral service, encompassing both theoretical instruction and hands-on practical training to prepare students for licensure examinations and subsequent apprenticeships or internships. Approved by the Board of Directors, the college's mission is to advance education in funeral service, including the study, research, and teaching of embalming and the broader business and profession of funeral service. POSITION TYPE: Full-time WORK LOCATION: Onsite POSITION SUMMARY: The Director of Campus Operations serves as a key member of campus leadership and acts as the primary operational link between campus administration, department directors, and staff. This role provides strategic and day-to-day oversight of administrative and operational functions essential to the effective delivery of student services and overall campus success. The Director ensures seamless coordination across admissions, financial aid, registrar, bursar, and facilities management while maintaining compliance with institutional policies, accreditation standards, and regulatory requirements. This is a fully onsite position requiring an active, visible presence on campus to support staff, facilities operations, and student-centered services.

Requirements

Strong leadership and supervisory skills, with the ability to motivate and inspire a diverse team of administrative professionals.
Excellent communication skills, both verbal and written, with the ability to interact effectively with stakeholders at all levels.
Demonstrated experience in budget management, financial analysis, and resource allocation.
Knowledge of facilities management principles, including maintenance, safety, and regulatory compliance.
Familiarity with procurement processes, contract negotiation, and vendor management.
Proficiency in Microsoft Office suite and other relevant software applications.
Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Commitment to fostering a culture of diversity, equity, and inclusion in the college community.
Bachelor's degree in business administration, higher education administration, or related field required
Minimum of 5 years of progressive experience in operations management, preferably in a higher education or academic environment.

Nice To Haves

master’s degree preferred

Responsibilities

Administrative and Operational Leadership Provide guidance to and collaborate with administrative departments—including Admissions, Financial Aid, Registrar, and Bursar—to support efficient operations and deliver a high level of student service.
Serve as a strategic advisor to campus leadership on operational performance, staffing needs, and process improvements.
Foster collaboration across departments to support enrollment, retention, and student success initiatives.
Facilities Management Oversee campus facilities operations, including maintenance, repairs, renovations, custodial services, and grounds management.
Ensure a safe, clean, compliant, and functional physical environment for students, faculty, staff, and visitors.
Coordinate with vendors, contractors, and internal stakeholders on facilities projects, preventative maintenance schedules, and emergency repairs.
Ensure compliance with safety standards, building codes, ADA requirements, and applicable local, state, and federal regulations.
Budget and Financial Management Develop, manage, and monitor departmental and operational budgets, ensuring responsible stewardship of financial resources.
Track expenditures, analyze financial trends, and identify cost-saving opportunities without compromising service quality.
Assist campus leadership with operational reporting and preparation of the annual budget.
Procurement and Contract Management Oversee procurement activities, purchasing processes, and vendor relationships.
Negotiate contracts and service agreements to ensure favorable terms and compliance with institutional policies.
Monitor vendor performance and contract adherence.
Staff Supervision and Development Recruit, train, supervise, and evaluate administrative and operations staff.
Provide ongoing coaching, performance management, and professional development opportunities.
Lead onboarding and orientation for new staff, ensuring understanding of campus culture, policies, and expectations.
Address employee relations matters, including conflict resolution and corrective action, in collaboration with Human Resources.
Communication and Collaboration Ensure timely and effective communication regarding campus operations, deadlines, events, and initiatives.
Organize and lead regular departmental and campus-wide meetings.
Serve as a liaison between the campus, corporate office, accrediting bodies, community partners, and external stakeholders.
Policy, Compliance, and Accreditation Develop, implement, and maintain operational policies and procedures aligned with institutional goals and accreditation standards.
Ensure compliance with federal, state, and local regulations, as well as accrediting agency requirements.
Continuously review and improve processes to align with best practices in higher education administration.
Technology and Process Improvement Evaluate and implement technology solutions to improve operational efficiency and service delivery.
Collaborate with IT and corporate partners to support system enhancements and data integrity.
Strategic Planning and Emergency Management Contribute to campus strategic planning initiatives and operational goal setting.
Develop, maintain, and implement campus emergency preparedness and response plans.
Serve in a leadership role during campus emergencies or crisis situations.
Community Engagement Represent the college in community partnerships, outreach efforts, and collaborative initiatives.
Strengthen relationships with local businesses, organizations, and stakeholders.
Perform other duties as assigned to support campus operations and institutional objectives.