Director of Business Services / Business Office Manager

Artis Offer Letter•Olney, MD

5d•$31 - $33

About The Position

Starting rate is $31.25 - $32.69 / hour! The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must! The Director of Business Services will manage the administrative office and functions of the community including accounts receivable, payroll, recruiting and onboarding, weekly/monthly reporting and manage community files. Experience within a senior living or healthcare environment, and a willingness to work with the elderly population is essential for this role. Working at Artis Senior Living , you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.

Requirements

Must possess a high school diploma or equivalent.
2-3 years of demonstrated office management experience in senior living or health services.

Nice To Haves

Additional course work in business management, accounting, and/or human resources preferred.

Responsibilities

Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
Manage the recruiting and onboarding process for all new team members.
Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations.
Create and maintain all personnel files in accordance with state and federal guidelines.
Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash; process items for corporate accounting functions under direct supervision of the Executive Director.
Maintain current resident business files and leases.
Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
Document and report work-related injury/incidents to the insurance company in accordance with Artis policies and procedures.
Manage and coordinate multiple projects simultaneously through completion.
Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
Answer all incoming calls, greet visitors and accept resident deliveries.
Maintain confidentiality of information received regarding the community, employees and residents.
Perform all other duties as requested.