Director of Business Development

Sun Mar Healthcare•Santa Monica, CA

17h•Onsite

About The Position

This position is for a Director of Business Development at a skilled nursing facility. The company's mission is to inspire hope that contributes to health and well-being for a unique care experience, striving to deliver quality of care and unparalleled hospitality to all guests and team members. Their Service Covenant includes Smile, Empathy, Recognition, Voice, Integrity, Care, and Experience. The primary purpose of this full-time role is to build strong and mutually beneficial relationships with appropriate target audiences and referral sources, in accordance with established policies and procedures, and as directed by the supervisor.

Requirements

Must possess the ability to make independent decisions when circumstances warrant such action.
Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public.
Must be calm and level-headed in emergencies.
Must be well-groomed and possess ability to work harmoniously with other personnel.
Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices.
Be able to follow written and oral instructions.
Be knowledgeable in the use of computers, data input and output, etc.
Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.
Must not pose a direct threat to the health or safety of other individuals in the workplace.

Responsibilities

Distribute marketing collateral materials including but not limited to: brochure, insurance postcards, stickers, labels, stationary, thank you cards/envelopes, etc.
Build community awareness for the facility by planning events and inviting appropriate community residents and local officials.
Build relationships of trust with key doctors, dc planners, senior care influential in the community.
Schedule and attend luncheons and presentations to promote the facility and its services.
Develop content for website and keep it current.
Receive and follow work schedule/instructions from the Administrator and as outlined in established policies and procedures.
Assist in interviewing residents/guardians and obtaining required information and signatures.
Admit and prepare identification records for residents in accordance with established policies and procedures.
Assist in maintaining an accurate record of available beds, daily and monthly census.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.
Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
Notify nursing service and call for assistance, as necessary, if resident is disturbed/violent on admission or if resident shows symptoms of infectious/communicable disease.
Refer admission problems to proper authority, i.e., office supervisor, credit manager, nursing service, etc.
Maintain a resident waiting list in accordance with established policies and procedures.
Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.
Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures.
Perform miscellaneous duties and assist business office personnel as required/directed.
Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the public relations specialist.