Director of Broker Relations

One Park Financial•Miami, FL

7d•Onsite

About The Position

One Park Financial (OPF) is a fast-growing FinTech (Financial Technology) company headquartered in Coconut Grove, Florida. OPF connects small businesses with a wide variety of flexible financing and funding options to help entrepreneurs acquire the working capital they NEED to take their business to the next level. We want to work with high performing badasses that will play an integral part in our expansion of the company. We understand one thing: it all comes down to working with the right people and enabling them to do what they do best. We’re looking for a Brokerage Director who will play a pivotal role in managing and growing our broker and ISO partnerships. This position is ideal for a driven, strategic leader with deep industry experience in small business funding, alternative lending, or merchant cash advance, and a passion for building relationships that drive mutual success. At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team: Innovative Environment : Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech. Professional Growth : We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths. Supportive Culture : Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact. Community Focus : Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health. High-Performing Team : Join a team of badasses who are committed to excellence and are integral to our company's expansion and success. The Director of Broker Relations will oversee all brokerage operations, leading a team that manages One Park Financial’s external broker network. This person will be responsible for building and maintaining strong relationships with brokers and ISOs, optimizing deal flow, improving partner performance, and ensuring that the brokerage channel operates efficiently and profitably. The ideal candidate is both a relationship strategist and an operational leader, capable of balancing partner management, process improvement, and team development.

Requirements

Based in Miami, Florida (on-site presence required).
7+ years of experience in financial services, small business funding, merchant cash advance, or related industry.
3+ years of experience in leadership or management, preferably in a brokerage or ISO management role.
Proven success managing broker networks or third-party partnerships in a high-volume environment.
Strong understanding of deal structures, funding processes, and merchant financing products.
Excellent leadership and interpersonal skills with the ability to motivate and mentor others.
Strong analytical, organizational, and problem-solving abilities.
Fully bilingual (English and Spanish) required.
Bachelor’s degree in Business, Finance, or related field; Master’s degree a plus.
CRM and data-reporting tool proficiency (Salesforce, HubSpot, or equivalent).

Nice To Haves

Existing broker or ISO relationships within the small business funding industry.
Experience optimizing sales funnels or partner performance metrics.
Deep knowledge of underwriting, funding, and post-funding operations.

Responsibilities

Lead, manage, and develop the brokerage team to achieve production and partnership goals.
Build and nurture long-term relationships with brokers and ISOs to drive high-quality submissions and funding volume.
Recruit, onboard, and train new brokerage partners while maintaining strong engagement with existing ones.
Oversee the end-to-end brokerage process — from deal submission and evaluation to funding and follow-up.
Collaborate with Sales, Underwriting, and Operations to ensure a seamless broker and client experience.
Analyze performance metrics, pipeline reports, and conversion trends to identify areas for improvement.
Develop and implement strategic initiatives to expand OPF’s broker network and increase market share.
Provide real-time coaching, feedback, and guidance to the team to drive continuous improvement.
Ensure compliance with company policies, data security standards, and all applicable regulations.
Represent One Park Financial with professionalism and integrity at all times.