Director of Branch Operations (PTA/COTA Leadership)

Freedom Caregivers, Inc. • Newark, OH

50d • Onsite

About The Position

At Freedom Caregivers, we provide exceptional home care with heart. We’re seeking a motivated, compassionate, and experienced professional to join our team in a dual role combining administrative leadership and clinical oversight. This position offers the opportunity to impact both client care and branch operations while advancing your career in home health.

Requirements

• Licensed PTA or COTA in Ohio (active license required).
• At least 1 year of experience in healthcare, long-term care, rehab, or home health.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities, work independently, and adapt to change.
• Proficiency with Microsoft Office and other software applications.
• Reliable transportation, valid driver’s license, and auto insurance.
• Positive, entrepreneurial mindset with a passion for high-quality care.
• Ability to sit, stand, walk, reach, stoop, kneel, crouch, and carry up to 25 lbs.
• Ability to operate a vehicle and travel up to 75% of the time.
• Comfortable standing for 60–90 minutes and walking on uneven surfaces up to 1,000 feet.

Nice To Haves

• Supervisory or management experience.
• Recruiting and hiring experience.
• Knowledge of local healthcare resources and businesses.
• Associate’s or Bachelor’s degree in a relevant field.

Responsibilities

• Oversee operational procedures, compliance, and financial management.
• Ensure Agency policies, procedures, and branch strategies align with overall mission and goals.
• Provide on-site presence and daily oversight to support staffing, census management, and client satisfaction.
• Provide administrative support, including scheduling and documentation.
• Manage branch KPIs, budgeting reports, and operational adjustments as needed.
• Interview, hire, supervise, and develop branch staff while promoting a positive work culture.
• Complete payroll, billing, and reporting tasks, resolving discrepancies as necessary.
• Attend local marketing and recruiting events to drive growth.
• Oversee, create and maintain client care plans based on assessments and needs.
• Conduct supervisory visits and ensure top-quality care standards are met.
• Support caregivers through training, coaching, and feedback.
• Serve as a liaison between clients, families, and healthcare professionals.
• Identify and address safety concerns in client homes.

Benefits

• Leadership growth opportunities within an expanding agency.
• Supportive, team-oriented environment.
• Competitive pay and mileage reimbursement.
• Flexible scheduling and work-life balance.
• Opportunity to make a meaningful impact in the lives of clients, families, and caregivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree