Director of Banquets - Palmer House, a Hilton Hotel

Hilton•Chicago, IL

2d•$145,000 - $150,000•Onsite

About The Position

The iconic Palmer House , one of the most storied hotels in the world and a cornerstone of Chicago hospitality, is seeking a Director of Banquets to lead one of the largest and most dynamic banquet operations in the city. This is a rare opportunity to oversee large-scale, high-profile events while shaping service excellence in a landmark destination. The ideal candidate will have 5–8+ years of progressive banquet leadership experience, preferably in a large convention or luxury hotel, financial acumen, and experience managing in a unionized environment. A Director of Banquets is responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

5–8+ years of progressive banquet leadership experience, preferably in a large convention or luxury hotel
Financial acumen
Experience managing in a unionized environment

Responsibilities

Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Oversee the set-up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
Oversee the breakdown of the function room and ensure proper storage of equipment
Ensure compliance with health, safety, sanitation and alcohol awareness standards

Benefits

Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs