Director of Banquets

Montage International•Newport Beach, CA

2d•$115,000 - $125,000

About The Position

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Pendry, It’s All Because of YOU! Director of Banquets Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us. Your Leadership Oversee the daily operation of the Banquet department, including recruiting, hire, train, scheduling, staffing, and supervision of all staff Act as a liaison for the hotel and serving as the point of contact for clients during their event Develop and maintain all policies, training manuals, procedures, and quality standards within the department Managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services Provide daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest Work with all other departments to execute client events and meetings Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels. Ensure the department abides by all safety and sanitation policies Create and maintain staffing schedules, ensuring appropriate coverage for events and functions Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events Perform additional duties as assigned that may be outside the scope of duties, based on business needs About You You are passionate about banquets operations You are exceptional in leading a team You have the ability to work independently or as part of a team You have the ability to prioritize and organize work assignments, multi-task You are passionate about providing exceptional service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity

Requirements

Prior Director of Banquets or Banquet Manager experience
Excellent verbal and written communication skills
Knowledge of budgeting and forecasting, a plus
Proven success in customer service and guest recovery
Ability to supervise subordinate staff, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary
Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
Microsoft Office products; Word, Excel, PowerPoint, and Outlook
Embrace Technology – continually learn, adapt and master to new operating system
Knowledge of food and alcoholic beverages
Ability to work a flexible schedule including weekends and holidays

Nice To Haves

Luxury hotel experience, a plus

Responsibilities

Oversee the daily operation of the Banquet department, including recruiting, hire, train, scheduling, staffing, and supervision of all staff
Act as a liaison for the hotel and serving as the point of contact for clients during their event
Develop and maintain all policies, training manuals, procedures, and quality standards within the department
Managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services
Provide daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
Work with all other departments to execute client events and meetings
Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels.
Ensure the department abides by all safety and sanitation policies
Create and maintain staffing schedules, ensuring appropriate coverage for events and functions
Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality
Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Benefits

DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401 [k] retirement plan with company matching, fully vested, and loan option
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of (insert brand)/Hearts of Pendry community engagement
Associate’s events throughout the year