Director of Banquets

HHM Hotels•Falmouth, MA

About The Position

Manage banquet department operations of property with 500+ rooms in accordance with established guest service and sustainability standards. This is a seasonal role from April to November. Your Growth Path Director of Food and Beverage HHM Hotels Benefits and Perks Competitive wages for full-time and part-time opportunities Medical, Dental, and Vision Health Insurance Paid Time Off 401(k) Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program

Requirements

Bachelor’s Degree preferred.
3 to 5 years Banquet experience required.

Responsibilities

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications.
Work closely with the catering department to address service delivery or communication gaps.
Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory.
Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving of alcoholic beverages.
Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions.
Abide by all accounting policies and practices to ensure SOX compliance.
Enter billing information into the point of sale system in order to generate a final guest check.
Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions.
Set and maintain service standards through continued training of core staff, utilizing in-service meetings.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.