Director of Banquets

The Crescent Hotel Fort Worth • Fort Worth, TX

8h

About The Position

As the Director of Banquets, you will oversee all aspects of banquet services, ensuring flawless execution of events, maintaining high standards of service, managing the banquet team, and working closely with clients and various departments to create memorable experiences.

Requirements

• Minimum of seven (7) years of experience in banquet or event management, with at least three (3) years in a leadership role, preferably in a luxury hotel or upscale venue.
• Strong knowledge of banquet operations, including food and beverage service, event setup, and guest relations.
• Proven experience managing large-scale events, including weddings, corporate meetings, and special functions.
• Ability to obtain any government licenses or certificates as required for the local area. (A TABC license is required for this role).
• Must be able to be on your feet for long periods of time.
• Must be able to navigate uneven stairs and uneven, sometimes wet, surfaces.
• Must be able to exert up to 50 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects through crowded spaces.
• Must be able to meet the appropriate grooming standards.
• Must possess exemplary verbal and written communication abilities.
• Must be able to work effectively with a diverse population of both employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize functions to provide outstanding guest service in a timely manner.
• Must be able to learn and implement the Forbes standards.
• Successful applicants will possess a magnetism emanating maturity and confidence.

Responsibilities

• Banquet Operations & Leadership: Oversee all banquet events, ensuring seamless execution from planning to post-event follow-up, while maintaining luxury service standards and addressing guest concerns.
• Team Management & Service Excellence: Lead, train, and motivate the banquet team to deliver exceptional service, ensuring guest satisfaction and efficient event execution.
• Budget & Financial Oversight: Manage the banquet department’s budget, control costs, and ensure profitability while maintaining high service quality.
• Event Coordination & Collaboration: Work with event planners, clients, and hotel teams to ensure smooth event execution, handling logistics and changes as needed.
• Quality Control & Compliance: Ensure food, beverage, and service meet luxury standards, while enforcing health, safety, and sanitation regulations.
• Inventory & Post-Event Management: Oversee inventory control and proper storage of supplies, and ensure the reset and evaluation of banquet spaces after events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed