Director of Banquets

Pyramid Global Hospitality

2d

About The Position

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join us as the Director of Banquets to join our Banquets team! Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. The Director of Banquets oversees the coordination and execution of all banquet events at the resort. This role is responsible for leading a team trained to deliver the highest standards of service and guest satisfaction. The Banquet Director is a hands-on leader who works event operations, directs service staff, and ensures client needs are addressed promptly and professionally. The Banquet Director collaborates closely with the Catering/Events and Culinary teams to uphold OKANA Resort’s food and service quality standards. As part of Pyramid Global Hospitality, OKANA is committed to putting people first and providing career growth opportunities in a supportive and dynamic environment.

Requirements

• High school diploma required; associate or bachelor’s degree in hospitality management preferred.
• Minimum 3 years as a Banquet Manager and 2+ years as Banquet Captain.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office and point-of-sale systems.
• Fluent in English (spoken and written).
• Guest-focused mindset with strong leadership and communication skills.

Responsibilities

• Lead by example and inspire staff to meet and exceed performance expectations.
• Oversee daily event operations, including setup, service, and breakdown.
• Monitor labor costs to align with forecasts and event requirements.
• Maintain clean, organized, and safe work environments.
• Handle client requests and resolve guest concerns with professionalism.
• Manage supply orders, inventory, and monthly equipment counts.
• Perform or assist in any banquet position as needed.
• Complete all required administrative paperwork and reports on time.

Benefits

• Competitive wages
• People-first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED