Director of Asset Management
About The Position
The Director of Asset Management is responsible for the success of our investor relationships and Asset Management team in achieving the objectives of the Asset Management department. In this role, youll oversee investor relationships, investor communications, and help foster new growth opportunities within those relationships. You will also be directly responsible for the professional development, mentorship, and performance management of the Manager-level subordinate, ensuring they grow in leadership capability and technical skill to support the teams long-term success. The ideal candidate will have strong skills in team development and leadership, project management, and account management. In addition, the candidate will have deep knowledge and experience in self-storage operations, revenue management, marketing, accounting, and CapEx projects. This position also requires a strong understanding of various technologies related to analytics, data science, e-commerce, AI, database development, and cross-application integration.
Requirements
- High School Diploma is required
- 10+ years of senior client relationship or customer service experience within a business-to-business environment
- Extensive management experience in a customer service environment, developing and leading teams
- Excellent verbal and written communication skills
- Good organizational skills
- Ability to work within a team and to foster teamwork
- Ability to manage and motivate a team of individuals
- Proactive, self-starter, goal oriented and ability to work independently
- Proficient in Microsoft Office products
- Ability to work flexible hours depending on various departmental project deadlines and/or Company events and sponsored programs (including a few late evenings and weekend events per year)
- General office and telephone skills are required
Nice To Haves
- Preferred Bachelors degree in Business or similar equivalent combination of education and experience
- Background in investment real estate (Self-storage experience a plus)
Responsibilities
- Lead the in-house Asset Management team to provide exceptional investor experience through meaningful relationships, insights, and results.
- Develop and continuously iterate a platform through technology, processes and people in order to provide best-in-class investor service and experience.
- Regularly meet in person with key investors
- Regularly meet with department heads to ensure clear lines of communications and that all departments are aligned in their goals, expectations, and timelines as it relates to providing a best-in-class investor experience.
- Work closely with the budgeting team to plan and manage property and portfolio budgets.
- Responsible for the regular reporting of results and updates to investors
- Develop and implement a multimedia quarterly update and reporting of general market trends and events and present WPIs opinions, updates, and forecasts.
- Work with the CEO, COO, CFO, CMO and other senior level management within the organization.
Benefits
- Generous Paid Time Off offered earn 3 weeks per year at the start of your hire date
- 10 Paid Holidays per year
- $7,800 contributed annually toward Health Benefits: Medical, Dental, Vision
- Paid On-going Professional Development & Training
- Company Paid Life Insurance Coverage up to $50,000 per employee (Basic Life & AD&D)
- Basic Life & AD&D - 3x Annual Base Salary
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Real Estate
Education Level
High school or GED
Number of Employees
11-50 employees
