Director of Analytics

UNITE HERE HEALTH•Oak Brook, IL

About The Position

UNITE HERE HEALTH serves 200,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! PURPOSE The Director of Analytics will serve as a strategic leader and architect of enterprise analytics capabilities focused on managing healthcare cost trend across UHH’s multi-market, multi-plan environment. This role is accountable for transforming data into actionable insights that directly inform cost containment strategies, vendor performance, clinical programs, and market-specific interventions. This leader will move the organization from retrospective reporting to proactive trend management, building predictive and prescriptive analytics that identify cost drivers, quantify opportunity, and measure impact across a portfolio of initiatives.

Requirements

6 ~ 8+ years of experience in healthcare analytics, managed care, or health plan environments
3 ~ 5 years of department management experience required
Demonstrated experience analyzing medical and pharmacy claims data at scale
Deep understanding of healthcare cost structures, utilization drivers, and reimbursement models
Bachelor’s degree required
Advanced expertise in:
Predictive analytics and statistical modeling
Healthcare cost and utilization analysis
ROI and savings attribution methodologies
Proficiency in tools such as:
SQL, Python/R
Data visualization platforms (e.g., Power BI, Tableau)
Experience working with large, complex datasets and modern data platforms
Proven ability to translate analytics into business strategy and financial impact
Strong executive presence with experience presenting to senior leadership or boards
Ability to operate in ambiguous, fast-paced environments and build new capabilities from the ground up
Highly collaborative, with the ability to influence across clinical, operational, and technical teams
Travel: Approximately 10-15%

Nice To Haves

Master’s (e.g., MPH, MBA, MS in Analytics, Health Economics, or related field) strongly preferred
Master’s degree preferred
Project Management Institute certification (PMP or similar) preferred

Responsibilities

Lead development of a comprehensive healthcare cost driver framework (e.g., pharmacy, specialty care, site of care, utilization patterns, unit cost).
Identify and quantify primary drivers of medical and pharmacy spend across markets, plans, and populations.
Translate complex claims, eligibility, and clinical data into clear, actionable insights for executive decision-making.
Partner with clinical, network, and operations teams to align analytics with trend management priorities.
Design and operationalize analytics for a portfolio of medical trend management initiatives (e.g., site of care optimization, network strategy, utilization management, pharmacy interventions).
Develop initiative-level measurement frameworks, including: Baselines and control groups Savings attribution methodologies Ongoing performance tracking
Establish a standardized ROI and impact measurement model across all initiatives.
Build and deploy predictive models to identify emerging cost risks (e.g., high-cost claimants, specialty drug utilization, avoidable ER usage).
Develop early warning systems to detect shifts in utilization and cost trends before they materialize financially.
Advance capabilities in scenario modeling and forecasting to inform strategic and contracting decisions.
Lead structured deep-dive analyses into high-cost areas and anomalies, including:
Outlier provider or facility performance
Variation in unit cost and utilization by market
Network leakage and referral patterns
Synthesize findings into clear hypotheses and recommended actions tied to financial impact.
Develop and maintain enterprise KPI dashboards for:
Cost trend and drivers
Initiative performance
Market-level variation
Present insights to senior leadership and Trustees in a concise, financially grounded, and action-oriented manner.
Serve as a key thought partner in budgeting, forecasting, and strategic planning cycles.
Partner with Sr. Director of Analytics , IT and Data Engineering to ensure:
Scalable, reliable data infrastructure and pipelines
High data quality and integrity
Alignment between business needs and technical architecture
Partner with Sr. Director of Analytics to define data standards, definitions and governance practices to enable consistent reporting and analytics.
Build a lead a high-performing analytics team with capabilities in advanced analytics, data visualization and health care economics
Establish best practices in:
Analytical rigor
Storytelling with data
Stakeholder engagement
Mentor team members and elevate the organization’s analytics maturity and adoption.
Partner with Underwriting and Finance on final assessments and models to ensure alignment with business financials.
Analyze organizational programs, initiatives, and data and technology needs to improve execution effectiveness.
Identify reporting and analytic challenges and develop practical solutions that support organizational performance.
Assist in developing policies, procedures, and governance frameworks that strengthen data execution discipline.
Plans, analyzes, and evaluates programs and services, operational needs, and fiscal constraints.
Supervises, leads, and delegates work and coaches, mentors, develops employees.
Analyzes problems, identifies, and develops alternative solutions, projects consequences of proposed actions, and implements recommendation/solutions.
Recommends hires and promotions, directs, and evaluates employment decisions for all assigned positions.
Responsible for the oversight of continued employee training requirements, safety, and quality initiatives.
Exemplifies the Fund’s BETTER Values and professional effectiveness dimensions in leading and fostering a respectful, trusting, and engaged culture of diversity and inclusion.
Performs other duties as assigned within the scope of responsibilities and requirements of the job.
Performs Essential Job Functions and Duties with or without reasonable accommodation.