Director of Admissions

CSU Careers • Long Beach, CA

7h

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary The Director of Admissions is a leadership position reporting to the Assistant Vice President, Admissions & Enrollment Management and serves as a key member of the Enrollment Services MPP team. The Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for CSULB. Leading the staff who successfully processes over 120,000 applications each academic year, this position shares a strategic vision for both technology and staff development. As a thought leader with in-depth knowledge of data mining in higher education to reveal admissions trends and research, this position along with the AVP is responsible for creating a long-term strategy that includes planning for a potential changing enrollment landscape. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Requirements

• The ideal candidate demonstrates a comprehensive understanding of federal, state, CSU, and CSULB recruitment, admission, and transfer credit policies and practices, while maintaining deep awareness of the political climate and enrollment trends to assess their impact on campus enrollment and provide informed recommendations.
• They possess strong working knowledge of Enrollment Services policies and procedures, including Student Information Systems such as PeopleSoft, transfer credit articulation agreements, residency requirements, and imaging systems like OnBase.
• This individual excels at translating complex business processes into clear functional and technical requirements and is adept at performing advanced data analysis that produces reliable predictive modeling, supported by high proficiency in Excel, CRM platforms, and handling large data sets.
• They are skilled in directing complex tasks and multiple concurrent projects, negotiating effectively with diverse stakeholders, and leading, training, motivating, and retaining a talented and high-performing team.
• The candidate brings proven ability to develop, interpret, and apply academic and administrative policies, create and implement student-centered services, and deliver exceptional customer service rooted in dignity, respect, empathy, and professionalism.
• Additionally, they ensure operational continuity through thorough documentation of roles and responsibilities and uphold data integrity by adhering to approved processes and testing procedures to maintain high-quality, usable system data.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Minimum of five years of progressively responsible experience required in Admissions at a large institution comparable to size and scope of CSULB.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Strategic Planning and Admissions Processing: Oversees the full range of admission and administrative processing for CSULB domestic undergraduate and graduate students.
• Develop strategic plans and implements policy for admissions to meet university enrollment goals.
• Works collaboratively with key campus stakeholders to ensure goals are properly aligned with strategic enrollment plan.
• Overall Management of Admissions Department: Serves as the administrator in charge of the Admissions department, which includes Imaging Data & Processing (IDP), Admissions CMS Systems, Transfer Admissions Evaluations, FTFY and Graduate Admissions Processing, Counseling, and Residency.
• Technology Development and Communications Enhancement: In collaboration with key campus stakeholders, provides leadership in developing and delivering high-quality communication and technological tools as well as excellent customer service standards.
• Details of a long-term strategy for how admissions will operate in the future based on national and local research trends.
• Maintains awareness and takes action regarding work process efficiencies and technology improvement

Benefits

• Comprehensive Health Coverage : A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans : Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits : Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP) : Confidential counseling and support services for employees and their families.
• Additional Perks : Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director