Director of Admissions

TLC Management•Winter Haven, FL

About The Position

Overview Astoria Senior Living is looking for a Director of Admissions to join their team! If you are looking for a career that can make a difference, then Astoria Senior Living is the place for you. Our work family is made up of a variety of talented and committed team members who are dedicated to making a difference in the lives they serve. Each employee contributes their unique skills and abilities with the key goal of enabling our residents to reach and maintain their highest functional abilities. Every job matters at Astoria Senior Living. We believe in what we do and know our hands make a difference. As a nurse in our facility, look at what benefits you can enjoy: Competitive starting wage with additional pay for experience $1,000 new employee referral program Paid life insurance 401k opportunities after your first year DailyPay! Work today, get paid today! Monthly Celebrations and recognitions Medical, Vision and Dental Insurance $5,000 Tuition Reimbursement Per Year Responsibilities Primary Responsibilities Handling and implementing employee, public relations and community initiatives. This includes: Maintaining high visibility of the facility in the community to project a resource image for issues of short or long-term health care; Educating discharge planners, social workers, physician and other local health providers of the services/programs offered and bed availability; Developing special events such as open houses, community booths, etc., for the education of LTC in the community; Providing tours of the facility for families/potential residents and assuring admission information and quality tours are available 24 hours per day, 7 days per week; Assisting in the identification and implementation of programs at the facility that meet the needs of the community it serves. Facilitating and implementing the facility’s inquiry and admissions process. This includes: Following up on all inquiries to answer further questions on Medicare/Medicaid, billing, facility services, etc.; Continuing periodic follow-up until resident is placed at TLC or competitive facility; Maintaining a list of all inquiries, a waiting list and an accurate record of available beds; Maintaining inquiry and other registration logs and submitting copies to the Administrator and Corporate office as outlined in protocol; Scheduling home visits to evaluate referrals as appropriate; Coordinating all admission decisions through the Clinical Nurse Liaison, Director of Nursing (DON) or Administrator; Initiating admissions procedure and all appropriate paperwork in compliance with TLC policy; Assisting in interviewing resident/guardians and obtaining required information/signatures on permits, releases, authorizations, etc.; Coordinating Pre-Admission and move-in activities; Assembling and checking admission papers and forwarding to appropriate department; Assisting in the orientation program for residents and explaining to resident/guardian the room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc. as appropriate; Maintaining various registries as directed including register for admission and the discharge of residents; Maintaining the confidentiality of all residents and their care to ensure resident rights, privacy and property are protected at all times; & Reporting and documenting resident and/or visitor incidents, accidents, complaints or allegations according to the facility’s policy and procedure using the designated occurrence reporting system. Complying with safety requirements, infection control measures, and maintaining a clean work environment in accordance with facility policy as indicated by: Ensuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.; Abiding by all emergency protocols for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander guard alarms, door alarms, and other facility policies as assigned; Reporting any forms of abuse witnessed and aware of and taking appropriate action according to policy; Following infection control and universal precautions procedures; Following periodic cleaning schedules for equipment and returning equipment to proper area after use; & Ensuring the facility is maintained in a clean and sanitary manner at all times. Performing other duties as assigned by the Administrator. IND123

Requirements

Must possess specific educational and experience requirements such as:
A high school diploma or GED
Have a thorough understanding of the principles of best admissions practices.
Must possess interpersonal and managerial skills such as:
The ability to follow written and verbal instructions, function independently and make independent decisions when circumstances warrant such action
Personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel
The ability to work harmoniously with professional and non-professional personnel
Judgment in prioritizing the performance of tasks, duties and responsibilities in accordance with established standards, policies and procedures
The ability to be discrete and protect the integrity of confidential information and stay within Corporate Compliance and HIPPA
Patience, a cheerful disposition, enthusiasm and a willingness to handle residents based on whatever maturity and physical level in which they are currently functioning
The ability to adhere to professional code of ethics, and The ability to relate information concerning a resident’s condition to the appropriate staff members.
Knowledge on the use of personal computers, e-mail accounts, software programs such as Word and Excel and minor office machines such as faxes and copiers
The ability to work Monday-Friday during normal business hours and the ability to take call and come in during off shifts as needed (i.e. weekends, midnights, and holidays)
The ability to travel consistent with demands of the position and capable of performing the essential job functions of this job with or without reasonable accommodations. This also includes the ability to travel throughout the state under diverse weather conditions.

Nice To Haves

A college degree in liberal arts, nursing/social service or related field is desired
At least six (6) months in a similar position.

Responsibilities

Handling and implementing employee, public relations and community initiatives.
Maintaining high visibility of the facility in the community to project a resource image for issues of short or long-term health care
Educating discharge planners, social workers, physician and other local health providers of the services/programs offered and bed availability
Developing special events such as open houses, community booths, etc., for the education of LTC in the community
Providing tours of the facility for families/potential residents and assuring admission information and quality tours are available 24 hours per day, 7 days per week
Assisting in the identification and implementation of programs at the facility that meet the needs of the community it serves.
Facilitating and implementing the facility’s inquiry and admissions process.
Following up on all inquiries to answer further questions on Medicare/Medicaid, billing, facility services, etc.
Continuing periodic follow-up until resident is placed at TLC or competitive facility
Maintaining a list of all inquiries, a waiting list and an accurate record of available beds
Maintaining inquiry and other registration logs and submitting copies to the Administrator and Corporate office as outlined in protocol
Scheduling home visits to evaluate referrals as appropriate
Coordinating all admission decisions through the Clinical Nurse Liaison, Director of Nursing (DON) or Administrator
Initiating admissions procedure and all appropriate paperwork in compliance with TLC policy
Assisting in interviewing resident/guardians and obtaining required information/signatures on permits, releases, authorizations, etc.
Coordinating Pre-Admission and move-in activities
Assembling and checking admission papers and forwarding to appropriate department
Assisting in the orientation program for residents and explaining to resident/guardian the room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc. as appropriate
Maintaining various registries as directed including register for admission and the discharge of residents
Maintaining the confidentiality of all residents and their care to ensure resident rights, privacy and property are protected at all times
Reporting and documenting resident and/or visitor incidents, accidents, complaints or allegations according to the facility’s policy and procedure using the designated occurrence reporting system.
Ensuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
Abiding by all emergency protocols for crash carts, resident codes, fire safety, missing residents, tornado preparation, violent residents, Wander guard alarms, door alarms, and other facility policies as assigned
Reporting any forms of abuse witnessed and aware of and taking appropriate action according to policy
Following infection control and universal precautions procedures
Following periodic cleaning schedules for equipment and returning equipment to proper area after use
Ensuring the facility is maintained in a clean and sanitary manner at all times.
Performing other duties as assigned by the Administrator.