Director of Administration - Beverly West

Action Property Management • Los Angeles, CA

2d • $80,000

About The Position

The Director of Administration is responsible for overseeing the day-to-day administrative operations of the assigned property and providing high-level support to the General Manager. This role serves as a key point of contact for residents, Board Members, vendors, and onsite staff, ensuring accurate recordkeeping, timely communication, and smooth office operations. The Director of Administration plays a critical role in supporting governance processes, financial administration, and resident services.

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent. Bachelor's degree in business administration or a related field preferred.
• Prior experience in property management, HOA, or a related administrative role is preferred.
• Strong administrative, organizational, and time-management skills.
• Excellent customer service and interpersonal communication skills.
• High attention to detail with the ability to manage multiple priorities and deadlines.
• Proficiency with standard office software (e.g., Microsoft Office (including Word, Power Point, and Excel), Zoom, and building management software).
• Ability to handle sensitive and confidential information with discretion.
• Proficiency with invoicing, billing, and contract administration.
• Must possess basic bookkeeping and accounting skills.
• Professional written and verbal communication.
• Strong problem-solving and follow-through skills.
• Ability to work independently while collaborating effectively with management and onsite teams.
• Customer-focused mindset with a calm and professional demeanor.
• Strong organizational skills.

Responsibilities

• Provide administrative and operational support to the General Manager.
• Provide administrative support to the Board of Directors per the General Manager’s instruction
• Serve as a primary point of contact for residents, responding to inquiries in a professional and timely manner.
• Assist with coordinating and distributing election materials, meeting notices, agendas, and related communications in accordance with governing documents and applicable regulations.
• Attend Board and committee meetings as assigned and accurately record and distribute meeting minutes.
• Process invoices, billing, and payments; track approvals and ensure timely submission in accordance with company and client procedures.
• Assist with contract administration, including maintaining contract files, tracking renewals, and coordinating documentation.
• Maintain organized electronic and physical records, including governing documents, correspondence, contracts, and meeting materials.
• Interact regularly with onsite staff to support operational needs and ensure effective communication across departments.
• Coordinate office workflows and administrative processes to ensure efficiency and compliance.
• Handle incoming calls, emails, and correspondence; route inquiries appropriately and follow up as needed.
• Support special projects and additional administrative duties as assigned by the General Manager.
• Aid in employee schedules.
• Manage various office, HOA, and Board of Director calendars and facilitate on-time performance of time-sensitive calendar items.
• Maintain office supplies and re-order as needed.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence
• Competitive pay
• Ample opportunities for career growth and advancement
• Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
• Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
• Investing in the infrastructure, technology, training, and tools you need to excel in your role

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees