Director - Mortgage Client Services

FAIR ISAAC • Wichita, KS

60d • Remote

About The Position

"If you're looking for your next opportunity to make a meaningful business impact across the mortgage industry, bring business expertise to FICO's Scores division, where you will partner with banks and non-bank lenders helping them grow and help customers. FICO's Scores unit is home to the world's #1 credit score - the FICO® Score - that powers over 10 billion decisions each year." - Client Services, Vice President.

Requirements

• Bachelor's degree in business, technology, or related field required; MBA or advanced degree strongly preferred.
• Strong background in developing mortgage technology partnerships, business development, or strategic alliances within financial services sector.
• Proven track record of executive-level partnership development within the mortgage technology ecosystem using a strategic, consultative approach.
• Established C-level professional network spanning mortgage technology providers, fintech companies, and industry platforms.
• Exceptional ability to understand complex technology partner business models, market positioning, and strategic objectives.
• Outstanding executive presence with superior communication, negotiation, and relationship management capabilities.
• Strategic thinking combined with tactical execution skills and proven ability to drive results in matrix organizations.
• Deep knowledge of mortgage technology landscape; familiarity with FICO products and credit scoring integration preferred.
• Ability to travel 40% to 60% for partner meetings, industry conferences, and strategic planning sessions.

Responsibilities

• Serve as a senior executive liaison and strategic advisor to our most critical mortgage technology partners, including LOS/POS platforms, pricing and product engines, and fintech providers.
• Cultivate and maintain C-level relationships with technology partner stakeholders, including CEOs, CTOs, Chief Product Officers, Business Development Leaders, and strategic alliance executives.
• Lead high-level strategic discussions and architect partnership frameworks that drive mutual value creation and market expansion.
• Proactively collaborate with partner executive teams to identify market opportunities and co-develop go-to-market strategies leveraging FICO® Scores.
• Direct cross-functional internal teams through complex partnership initiatives from strategic planning to successful market execution, including partnership agreement oversight.
• Develop comprehensive competitive landscape analysis and lead strategic partnership positioning across mortgage technology sectors.
• Champion the integration, optimization, and advancement of FICO Score solutions within partner technology platforms, emphasizing adoption of next-generation FICO Score capabilities.
• Formulate industry partnership strategy and define target partner segments by technology vertical and solution offering for enterprise-level collaborations.
• Drive thought leadership initiatives including co-authored research, executive summit presentations, and industry conference keynotes with technology partners.

Benefits

• An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees