Director, Member Foundations

Netflix • Los Angeles, CA

11d • Hybrid

About The Position

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. As Netflix broadens its entertainment offering beyond TV shows and movies to include e.g. Games, Live and Video Podcasts, it is more important than ever to evolve our backend systems and tooling to scale with the challenge. We are strengthening our capabilities to merchandise and package our content on-and off-service, with greater flexibility and customization. Critically, these capabilities interact and depend on our personalization system, which is part of this evolution. As part of this effort, we are enabling new use cases around promoting and presenting content on our service, reaching out to members through powerful, personalized messages, and innovating on the Machine Learning & AI foundations that are fueling our members' experience on the product. We are seeking a Director of Product to join our team and oversee our Member Foundations team. This is a high-impact role where you will play a key part in shaping the future of how our product's capabilities and experience evolve over time. You will be responsible for driving the product strategy, approach and innovation to building out foundational capabilities and tooling around merchandising, ML/AI-powered product experiences, and Netflix’s messaging platform which sends out emails, push notifications and in-app notifications to our members globally. This is a newly created leadership role. The incumbent will be a key partner to our member experience and other product teams, engineering, data science, and design, leading these partners towards a long-term vision of how our product and merchandising capabilities can evolve to connect our global audiences to content on Netflix. This role is based in our Los Gatos or Los Angeles office in a hybrid model, but we are open to remote candidates who are on the West Coast. Travel to Los Gatos and Los Angeles will be required.

Requirements

• 10+ years of experience leading a product management function at global scale with an emphasis on platform products, ML/AI foundations and internal tooling.
• Built and maintained strong and effective cross-functional partnerships across different areas of a business to drive toward and accomplish ambitious product goals.
• Technical understanding of ML-powered systems and data science literacy.
• Managed and developed experienced product teams and people managers with a passion for people management and mentorship.
• Operates successfully in ambiguous situations, can be flexible and nimble in an evolving space, and has a high level of curiosity.

Responsibilities

• Inspire a high-performing team to evolve the systems and tools powering our product's discovery and merchandising experience.
• Build bridges with leaders around the world to establish great collaboration with other product teams, engineering, design, and data science.
• Balance requests from various stakeholders across the organization and cast them into a forward-thinking and ambitious vision and roadmap for Member Foundations.
• Improve and expand the team by attracting, developing and retaining high-performance product managers and other functions who excel within a diverse and inclusive environment.

Benefits

• Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
• We also offer paid leave of absence programs.
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees