Director, Medicare Sales and Service

Fidelity Investments • Greenwood Village, CO

67d • $90,000 - $150,000 • Hybrid

About The Position

Fidelity Medicare Services is rapidly scaling, and we're seeking a dynamic leader to help shape the future of our Medicare Advice & Planning team. As Director, you'll lead a high-performing group of licensed Medicare Advisors, driving sales growth while fostering a culture of inclusion, collaboration, and continuous learning.

Requirements

• Proven success in building diverse, high-performing teams with a growth mindset
• 5-7 years of sales leadership experience, ideally in a call center environment
• Deep knowledge of Medicare, compliance, and quality assurance
• Strong cross-functional collaboration skills
• Health insurance license (or willingness to obtain)
• Bachelor's degree or equivalent experience

Responsibilities

• Inspire and develop a team of remote and hybrid associates to deliver exceptional customer experiences
• Champion a culture of curiosity, coaching, and continuous improvement
• Collaborate across Fidelity to advance business goals and elevate our brand
• Ensure operational excellence and regulatory compliance

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Number of Employees: 5,001-10,000 employees