Director, Market Research Data Processing

National Research Group•Culver City, CA

1h•$100,000 - $120,000•Remote

About The Position

We are seeking a Director of Data Processing to drive strategic transformation while maintaining excellence in hands-on data processing delivery. Reporting to the VP of Research Operations, this unique role combines individual contributor responsibilities with strategic leadership, requiring someone who can both execute complex data processing tasks and spearhead the modernization of our technology platforms and workflows.

Requirements

Experience – 7+ years of experience in Data Processing, Data Tabulation, or Data Science is required; experience in the Market Research industry is preferred.
Education – Bachelor’s degree in Computer Science, Statistics, Mathematics, Data Science, or related quantitative field. Additional degrees are welcome!
Technical Skills – Deep proficiency with data tabulation software such as SPSS, Unicom Intelligence, Q, or UNCLE is required. Strong experience with VBA and Python programming is required; AI literacy and experience integrating AI tools into data processing workflows is strongly preferred.
Leadership – You have a well-developed leadership acumen and can lead and mentor team members. You are a strong collaborator and can partner effectively with leaders across the business to develop and deliver optimal insights for our clients
Passion – An enthusiasm for optimizing operations and implementing technological solutions that drive efficiency. You are driven by smarter systems, scalable process design, and workflow automation. You are driven by smarter systems, scalable process design, and workflow automation
Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met. Staying organized is a must for managing projects!

Responsibilities

Technology & Infrastructure Strategy:
Develop a deep understanding of our existing technology platforms and architect solutions to enhance their integration, connectivity, and interoperability.
Identify, evaluate, and implement new technologies, including AI tools and methodological approaches, to advance data processing capabilities.
Manage multi-platform data workflows and implement data transformation processes while maintaining integrity and security standards.
Process Innovation & Organizational Development:
Design and optimize data processing workflows, establishing best practices that improve quality, reduce cycle times, and enhance productivity.
Partner with leadership to build operational capabilities, mentor technical talent, and establish scalable frameworks.
Advanced Data Processing & Problem Solving:
Execute complex data tabulation, cross-tab analysis, weighting applications, and custom table creation using SPSS, Q, UNCLE, Quantum, or Unicom Intelligence.
Serve as go-to expert for resolving technical challenges, troubleshooting data issues, and providing methodological guidance.
Create and implement automated solutions using VBA, Visual Studio, and other programming tools.
Quality & Delivery Excellence:
Develop and maintain rigorous quality assurance protocols ensuring highest standards of accuracy and reliability.
Collaborate with client teams to understand requirements, recommend approaches, and ensure deliverables meet objectives and timelines.

Benefits

Flexible/Remote work with optional usage of our great offices in Culver City or New York
Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
Medical, Dental, and Vision Insurance Plans
401K with company match
Generous paid Parental Leave
Regular performance evaluations with opportunities for promotions and merit increases
Educational and training reimbursement plan and other training and professional development opportunities
Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
Resources available for mental health, inclusive care and family building
NRGratitude – our company-wide employee recognition program
Regular team/company events and activities including annual summer and holiday parties
Pet friendly headquarters and pet insurance options