Director/Managing Director, Digital Strategy

FGS GlobalNew York, NY
9d$150,000 - $200,000Hybrid

About The Position

FGS Global is seeking a Director or Managing Director, Digital Strategy to play a pivotal role in advancing the firm’s digital capabilities as part of FGS’s AI + Innovation team. Our AI + I unit brings together 200+ digital strategists, designers, developers, and campaigners across three interoperable teams to deliver AI-powered stakeholder strategy. Our Decision Intelligence + Digital Engagement team specializes in turning insights from research, social listening, and media analytics into strategic cross-channel activation. The AI Advisory practice provides clients with counsel to optimize and leverage necessary AI-driven communications workflows to maximize their impact and efficiency. FGS Labs serves as our innovation engine, building bespoke AI solutions that give clients a decisive edge in the stakeholder economy while also leading the development of Fergus, FGS's AI-powered digital exoskeleton. Utilizing their expertise in social media, content development, crisis response, and emerging technologies, the Director/MD will be responsible for developing and executing integrated digital strategies, managing cross-functional projects, mentoring junior staff, and serving as a trusted advisor to both internal stakeholders and clients. The ideal candidate thrives in a fast-paced, collaborative environment and brings a proactive, solutions-oriented mindset to every challenge. This is a hybrid role based in our New York office, with an expectation of at least four days per week onsite.

Requirements

  • Bachelor’s degree required.
  • 8-10+ years of work experience in relevant digital content programs and social media management.
  • 3+ years working in an agency environment across multiple teams and disciplines.
  • Experience working across the influencer and creator economy with experience in influencer discovery, engagement and activations, especially across B2B stakeholder audiences reaching regulators, opinion elites, policy makers and investors.
  • Excellent verbal and written communications skills, with strong attention to detail.
  • Ability to work at a fast pace under tight deadlines in collaboration with team members.
  • Go-getter attitude and strong sense of initiative to take the lead on projects and learn new skills.
  • General knowledge of financial communication practices and corporate finance.
  • Experience working on digital projects for financial transactions such as M&A, investor relations, IPOs, or proxy defense.
  • Working knowledge of other digital marketing areas such as paid promotion, digital reputation management, and search engine optimization (SEO).
  • Comfort and track record in rapid response and/or crisis scenarios.
  • Candidates must be authorized to work in the U.S. and not require work authorization sponsorship now or in the future.

Responsibilities

  • Lead the development and execution of comprehensive social media strategies tailored to a diverse range of clients, including corporations, nonprofits, educational institutions, financial organizations, and individuals.
  • Apply deep expertise in social media platforms to assess client needs and deliver innovative, platform-specific solutions.
  • Monitor digital conversations using social listening tools for crises situations, then develop and execute crisis response strategies.
  • Design and implement integrated social and content strategies that align with broader communications objectives.
  • Leverage artificial intelligence to enhance digital strategy, including content creation, audience targeting, and performance optimization.
  • Build and elevate an influencer/creator platform to help advocate for clients
  • Oversee digital and AI-driven reputation management initiatives to protect and elevate client profiles.
  • Evaluate and optimize websites from both content and technical perspectives to improve user experience and strategic impact.
  • Develop and execute paid digital promotion campaigns, ensuring alignment with strategic communications objectives.
  • Lead cross-functional projects from ideation through execution, managing timelines, deliverables, and junior team members.
  • Provide mentorship and quality assurance by reviewing and refining work produced by junior staff.
  • Communicate effectively with internal and external stakeholders through clear, compelling written and verbal communication.
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