Director, Library Channel

American Psychological Association • Washington, DC

11h • Remote

About The Position

The Director, Library Channel leads APA Publishing’s sales and marketing team
for the academic research library market. The Director manages the day-to-day
relationships with our global distribution partners to expand reach, improve
customer experience, and drive sustainable growth. The Director is responsible
for achieving annual sales and revenue goals for APA Publishing’s database
program, for building and maintaining a culture that is consistent with APA’s
mission, vision, and core competencies, and for advancing our global brands that
stand for quality and impact.

Requirements

• A bachelor’s degree (or 10+ years of equivalent experience).
• Minimum of 7 years of experience in scholarly publishing.
• Minimum of 5 years of experience in leading sales, marketing, and related support staff.
• Experience working in a non-profit association or society.
• Advanced experience with the Microsoft Office Suite.
• Experience using Salesforce and related CRM tools.

Responsibilities

• Lead the development and execution of a cohesive global library channel strategy that unifies sales and marketing to achieve renewal, expansion, and new business revenue goals.
• Set revenue targets, KPIs, and territory plans, and oversee forecasting, pipeline management, and performance reporting.
• Strengthen global relationships with consortia, academic libraries, institutional purchasers, and key vendors/partners to expand APA’s reach and impact.
• Direct and coach a global team of library sales professionals responsible for managing renewals, driving account growth, and acquiring new institutional customers across APA’s product portfolio.
• Lead marketing team members in the creation of multi‑channel campaigns that generate inbound leads, support renewal efforts, and increase product awareness.
• Ensure marketing strategies are data‑driven and fully aligned with sales priorities, fostering a unified commercial approach.
• Collaborate closely with product, content, and technology teams to ensure customer insights and market feedback inform product development and roadmap decisions.
• Partner with customer engagement and support teams to ensure an exceptional post‑sale experience and drive strong renewal outcomes.
• Potentially travel up to 10% of the time.
• Other duties as assigned.

Benefits

• Remote Work/Flexible Scheduling
• a 401(k) option with employer match of up to 4%
• medical, dental, and vision insurance options and an outpatient mental health benefit
• paid personal/vacation time plus 12 paid holidays
• Family/Medical Leave
• tuition assistance
• an Employee Assistance Program (EAP)
• short- and long-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees