Director, Leasing

Brookfield Properties•Cleveland, OH

52d•Hybrid

About The Position

The Director of Leasing is responsible for executing the leasing strategy of the Brookfield Properties Multifamily portfolio. This role manages execution by providing leadership and direction to onsite leasing associates. They have control and full Leasing P&L responsibilities over thousands of apartment units in the assigned region. This position is responsible for achieving leasing goals and revenue, prospects satisfaction and the development/growth of leasing associates. The goal of this position is to drive value through effective leadership, financial insight, and innovative leasing strategies. It works closely with management throughout the organization, to ensure the strategic goals and values are achieved. The Director of Leasing will oversee and directly impact key aspects of leasing revenue generation, leading and developing onsite leasing teams. This role will build, lead, and champion a strategic sales culture for the team to meet individual and team goals and leverage leasing best practices and operational consistency.

Requirements

Undergraduate (Bachelor) Degree in Real Estate, Business, Finance, or a related field required
8-10 Years of Experience in personnel supervision, training, delivering feedback, and performance evaluations for leasing employees required
8-10 Years of Experience in real estate leasing required
3-4 Years of Experience in leading the leasing function for a large portfolio of assets required
5 Years of Experience with Yardi, Yardi CRMIQ, and RentCafe required
5 Years of Expertise in managing a large territory including optimizing time allocation to maximize sales required
5 Years of Demonstrated experience in preparing and completing leasing budgets for property management and financial analysis with sound recommendations required
Professional/State Licensing: Active Real Estate License required
Travel up to 60% of the time

Responsibilities

Lead the Leasing Practice (30%) Assume complete accountability for the leasing performance for all of Brookfield Properties Multifamily's assets.
Demonstrate and provide leadership and management to onsite leasing associates, creates a collaborative environment and develops associates for growth opportunities and ensures that smart goals and objectives are created for each associate.
Collaborate with Operations and Property leaders to evaluate, analyze and continuously improve leasing performance.
Manage the leasing funnel and workflow to ensure maximum leasing efficiency, quality of service delivered, compliance, and file accuracy.
Optimize leasing conversion ratios; from lead to tour scheduled, tour scheduled to tour completed, tour completed to application submitted and screening results to lease signed.
Oversee the proficient usage of Yardi CRM and MeetElise by the onsite leasing teams.
Track and manage transaction timelines, troubleshoot issues, and ensure prospect satisfaction.
Create new leasing SOPs as necessary.
Reporting and Financial Management (20%) Perform all aspects of leasing financial management including budgeting, forecasting and analysis both quantitative and qualitative.
You are fully responsible to meet leasing financial goals of each geographic region.
Ensures that accurate leasing budgets are prepared for each market within your region and review financial statements to ensure budget adherence.
Develop and monitor key performance indicators (KPIs) and generate reports for leadership.
Monitor closely leasing ratios at every step of the sales funnel for each asset.
Informing local strategies (20%) Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures.
Ensures compliance of leasing associates.
Maintain industry knowledge regarding standard lease documentation and residents’ rules and local regulations.
Team management (10%) Ensures appropriate staff development and/or training is provided, including his/her own and that all staff is aware and correctly implements the fair housing /employment laws, safety rules and regulations as well as other company policies and procedures.
Manage performance issues in a timely and effective manner.
Proactively build effective relationships inside and outside the organization.
Acquisition and Disposition Strategy (10%) Participates in strategic planning for property acquisition which includes integrating newly developed properties and delegating leasing resources for initial lease up.
Creates leasing strategies that will maintain or improve occupancy for properties slated for disposition.
Other duties (10%) Other duties as assigned.