Director, Learning and Development Doctor & Field Clinical Development

Aspen Dental • Chicago, IL

5d • $153,000 - $180,000

About The Position

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Director, Doctor & Field Clinical Development. Job Summary This Director is an important part of the Learning and Development team and has accountabilities for all our development strategies and programs for doctors and field clinical roles at Aspen Dental. This role will partner closely with the Senior Director, Doctor and Clinical Development and our VPs of Clinical Support to create and implement learning solutions and programming that support doctors and field clinical roles at all stages of their career. This includes doctors just beginning their professional career and established doctors transitioning into Aspen Dental. The Director, Doctor & Field Clinical Development, is a proven leader of others who can effectively collaborate with the Clinical Support team, other partners in Learning & Development, Talent Management, Human Resources and with senior leaders across the organization and industry. This leader is a strong performance consultant who can develop solutions and programming to build foundational knowledge, continuously build capability and confidence in team members to accelerate speed to performance and contribution. This leader has experience orchestrating organizationally complex work and demonstrating business impact through data. This leader must also be hands-on with a willingness to analyze and build, unafraid to roll up their sleeves to get projects done.

Requirements

• Education Level: Bachelor’s degree required; Master’s degree preferred.
• A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• A minimum of 5+ years leading a team of L&D professionals.
• Advanced understanding of adult learning theory and principles.
• Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
• Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to senior leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels in the organization and extremely flexibility to be proactive in a fast-paced, ever-changing environment.
• Excellent facilitation and mentoring skills.
• Experience in group facilitation and leading group/cohort dynamics to create connections and foster understanding.
• Ability to travel as needed.

Nice To Haves

• Understanding of DSOs (dentistry service organizations) or similar medical industries is desirable.
• Experience leading learning in this field is preferred.
• Previous experience developing onboarding processes and programming.

Responsibilities

• Support and enable successful onboarding and integration of Aspen Dental’s new doctors, owners, and field clinical roles including hygienists, dental assistants and lab technicians.
• Partner with senior leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors, owners and field clinical roles, including clinical skill development, leadership and professional development and business management skills.
• Design and deliver a suite of highly effective onboarding solutions, programs, tools and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
• Drive a learning culture across the organization. Understand the specific needs of doctors, owners and field clinical roles as learners so you can advocate and adapt for their specific needs and preferences.
• Ensure all development programs are aligned and leveraged across a broader audience of doctor and field clinical team members as well as front office roles.
• Evaluate existing programs/content for impact and alignment with organizational needs. Provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
• Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners.
• Partner with others to solve business problems and contribute expertise and support beyond doctor and field clinical development as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees