Director, Labor and Employee Relations - Correctional Health Services (29033)

Physician Affiliate Group Of New York • Astoria, NY

11d • $130,000 - $145,000

About The Position

Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY’s corporate staff provides administrative, practice management, and human resources services in support of nearly 4,000 clinical providers. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. Opportunity Details: Affiliation Agreement Administration and Management: Responsible for the provision of administrative and employment services that are provided through an Affiliation Agreement with NYC Health + Hospitals (“Affiliation Agreement”). Serves as the initial point of contact for PAGNY and the assigned locations’ leadership on Affiliation Agreement administration and management issues. Works with PAGNY’s Finance, Legal, Clinical Affairs. and HR departments to ensure system-wide compliance with the Affiliation Agreement at the site level. Site Leadership: Serves as a project manager to administrative and clinical managers for all Affiliation Agreement administration and management services at the assigned location(s). Works collaboratively with NYC Health + Hospitals on the local and system level. Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership in coordination with all PAGNY Corporate departments and clinical leadership. Represents PAGNY in communication and partnership with facility staff to improve organization-wide performance based on experience at the assigned location. Identifies local labor-management issues and serves as point of contact for labor issues in partnership with PAGNY labor relations. Maintains oversight of the PAGNY team members for the assigned locations. Participate in joint PAGNY and NYC Health + Hospitals committees and engagements with site leadership at the assigned location(s). Labor and Employee Relations: Responsible for all aspects of labor and employee relations to ensure compliance with collective bargaining agreements, policies and procedures and federal and state employment regulations, while providing consultation, training, and constructive conflict resolution for and between leadership, staff, union leadership and bargaining unit employees. Oversees the interpretation and administration of employment laws and resolution/response to work-related situations. Administers daily contract, policy, disciplinary and grievance procedures (including high level and complex grievances). Leads investigations and responds to internal workplace complaints and assists in the response to external charges. Represents PAGNY/CHS at Arbitration and other third-party proceedings.

Requirements

• Bachelor’s degree, preferably in Business, Health Care Services (Clinical and/or Administrative), public administration or a similar field
• 5 or more years of progressively responsible management experience within a health care facility or medical group practice, inclusive of Employee and Labor Relations experience with unions/collective bargaining agreements in a healthcare setting.
• Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial Management Organizational abilities Oral and written communication Project management
• Ability to build trust through listening, supporting others, and demonstrating integrity
• Proficiency in contract and financial management; experience managing union collective bargaining agreements is preferred.
• Excellent client management and business literacy skills.
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required.
• High attention to detail.
• Ability to maintain high standards despite pressing deadlines.
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
• Must be able to prioritize a variety of time sensitive tasks.
• Consistently display the highest degree of integrity, professionalism, diplomacy, and discretion.
• Must be able to develop strong, trusting relationships in order to gain support and achieve results.
• Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR.
• Excellent interpersonal and communication skills.

Nice To Haves

• Master’s degree is preferred.
• Proficiency in contract and financial management; experience managing union collective bargaining agreements is preferred.

Responsibilities

• Responsible for the provision of administrative and employment services that are provided through an Affiliation Agreement with NYC Health + Hospitals
• Serves as the initial point of contact for PAGNY and the assigned locations’ leadership on Affiliation Agreement administration and management issues.
• Works with PAGNY’s Finance, Legal, Clinical Affairs. and HR departments to ensure system-wide compliance with the Affiliation Agreement at the site level.
• Serves as a project manager to administrative and clinical managers for all Affiliation Agreement administration and management services at the assigned location(s).
• Works collaboratively with NYC Health + Hospitals on the local and system level.
• Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership in coordination with all PAGNY Corporate departments and clinical leadership.
• Represents PAGNY in communication and partnership with facility staff to improve organization-wide performance based on experience at the assigned location.
• Identifies local labor-management issues and serves as point of contact for labor issues in partnership with PAGNY labor relations.
• Maintains oversight of the PAGNY team members for the assigned locations.
• Participate in joint PAGNY and NYC Health + Hospitals committees and engagements with site leadership at the assigned location(s).
• Responsible for all aspects of labor and employee relations to ensure compliance with collective bargaining agreements, policies and procedures and federal and state employment regulations, while providing consultation, training, and constructive conflict resolution for and between leadership, staff, union leadership and bargaining unit employees.
• Oversees the interpretation and administration of employment laws and resolution/response to work-related situations.
• Administers daily contract, policy, disciplinary and grievance procedures (including high level and complex grievances).
• Leads investigations and responds to internal workplace complaints and assists in the response to external charges.
• Represents PAGNY/CHS at Arbitration and other third-party proceedings.

Benefits

• Competitive compensation package
• 10% 401K company contribution after one year of service, with 3% company contribution starting day one
• Choice of a three tiered, low cost medical plans starting day one
• Excellent dental insurance including orthodontics coverage starting day one
• Generous paid time off program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees