Director, Kroll Settlement Administration

Kroll • New York, NY

1d

About The Position

In a world of disruption and increasingly complex business challenges, our
professionals bring truth into focus with the Kroll Lens. Our sharp analytical
skills, paired with the latest technology, allow us to give our clients
clarity—not just answers—in all areas of business. We value the diverse
backgrounds and perspectives that enable us to think globally. As part of One
team, One Kroll, you’ll contribute to a supportive and collaborative work
environment that empowers you to excel.

Kroll Settlement Administration, part of Kroll’s Business Services division, is
the leader in cutting-edge technology and consulting services for class action,
mass tort, regulatory remediation and government claims administration. With 50+
years of legal administration expertise, we offer unmatched solutions and
capacity for even the most complex settlements anywhere in the world.

As a settlement administrator, we are responsible for notifying potential class
members, reviewing and processing claim forms filed by individuals and entities,
calculating losses, auditing claims to determine the extent of the damages
incurred and processing and distributing funds to eligible class members under
the court’s direction. As part of Kroll, we employ nearly 5,000 professionals in
30 countries and territories around the world.

Requirements

• Bachelor’s degree or equivalent combination of education and professional experience
• At least 3 years of experience in legal services, financial services, or corporate compliance, is strongly preferred
• Proven experience working with legal documentation in a professional setting
• Exceptional organizational skills, with the ability to manage and maintain large volumes of data and complex documentation
• Meticulous attention to detail and a strong focus on accuracy when reviewing and processing information
• Ability to adhere to structured workflows and consistently meet tight deadlines
• Proficiency in Microsoft Excel, Word, and document management systems
• Excellent written communication skills, with the ability to present complex information clearly and concisely
• Advanced capabilities in drafting, editing, and proofreading formal documents, reports, and professional correspondence
• Experience conducting legal or case-related research, with the ability to identify and extract relevant docket or case information
• Demonstrated discretion and professionalism when managing confidential or sensitive materials
• Proven ability to coordinate effectively with cross-functional teams and external stakeholders
• Skilled in tracking project milestones, monitoring deliverables, and following up to ensure deadlines are met
• Adaptable and comfortable working in a high-pressure, fast-paced environment with evolving priorities
• Strong interpersonal communication skills to liaise with internal departments, legal counsel, and clients to ensure accuracy and timeliness

Nice To Haves

• Familiarity with court or public record systems such as PACER, ECF, or similar platforms (preferred)

Responsibilities

• Declarations: Drafting or reviewing all declarations/affidavits prior to review by our legal team.
• Notice/Website Preparation and QA Review: Review and provide edits to any “long form” and “short form” notices prior to dissemination.
• Draft claim forms: Utilizing information provided in the settlement agreements or other documents provided, draft the “long form” or “short form” claim forms for our clients when requested.
• Draft “CAFA” Notices: In cases where we are handling mailings for Defense counsel in our matters pursuant to the Class Action Fairness Act (“CAFA”), coordinate with the project team and counsel on drafting and sending the notices, taking into consideration data received and particulars of the engagement.
• Review and Identify Potential Issues Prior to Case Assignment: Serve as a liaison between the Business Development Team and the Client Services teams to review the proposal given to and approved by clients in connection with engagements we have been retained on and compare the proposal to the initial documents received to ensure consistency on items such as scope, volumes and rates, and to identify any missing information or documents, and to coordinate with the business development team to address the issues to finality prior to the assignment of the matter to a particular client services team.

What This Job Offers

• Job Type: Full-time
• Career Level: Director