Director, Klotz Student Health Center

California State University System•Northridge, CA

50d•$195,000 - $206,000•Onsite

About The Position

At CSUN we aspire to continually grow as an inclusive, cooperative community! CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place. Responsibilities The Director provides overall leadership for accessible healthcare services, manages strategic planning, policy development, accreditation, and supervises the SHC's clinical, administrative, and financial operations. This role ensures quality improvement, compliance, emergency preparedness, and coordinates closely with campus departments for student well-being. Develops and implements short and long-range strategic plans for the delivery of basic and augmented student health services as prescribed by the California State University (CSU) and CSU, Northridge (CSUN). Leads the re-accreditation process for the SHC and formulates policies and procedures necessary for the operation of the SHC at a level to meet the American Association of Ambulatory Health Care (AAAHC) accreditation standards. Provides managerial oversight for all units and programs including budget, human resources, and facilities. Serves as a member of the Emergency Operations Center and SHC's Emergency Response Team to coordinate emergency care, staffing, equipment and supplies during a disaster. Collaborates with the Director of University Counseling Services to insure alignment of medical services with behavioral health needs of students. Supports the Student Health Advisory Committee (SHAC), which is responsible for providing the Vice President for Student Affairs and the SHC with advice on the scope of services, delivery, funding, and other critical issues relating to campus health services Directly supervises and evaluates: The Chief Medical Officer who is responsible for the direct supervision of Physicians and Nurse Practitioners, Dental, Optometry, Chiropractic, Physical Therapy, Acupuncture, Pharmacy, Laboratory, Radiology, and a Clinical Patient Health Educator. The Assistant Director of Health Promotion and Administration The IT unit, which oversees the electronic practice management system The Nursing and Clinical Support Unit As a leader, demonstrates a commitment to student success that is mission aligned with the university's vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned. NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/7ognidqdef7tvm8dlzatwbotdr7bl4ha

Requirements

Minimum of 5 years of supervisory and managerial experience with responsibility for the operation of a college student health services or comparable health care program.
A Master's degree in a related medical or administrative area is required.
Knowledge of the CSU's policies and procedures governing student health services.
Thorough knowledge of strategies for assessment and evaluation of programs, services and facilities, and a background in the implementation of quality improvement programs and facilities enhancements.
Knowledge of accreditation, licensure and certification standards applicable to college health programs and demonstrated ability to provide leadership in attaining such standards, including LA County and CLIA standards.
Knowledge of related local, state, and federal regulations, including HIPAA, FERPA, mandated reporting, and the Jeanne Clery Act pertaining to health care delivery systems.
Knowledge of sources (e.g., General Fund, fee revenue, contracts, grants, donations) and strategies for generation of funds to meet core needs and priorities and achieve sustainability within a public university system.
Demonstrated knowledge of budgeting and fiscal management, as well as health care business operations within a college-health practice or related setting.
Demonstrated knowledge and ability to provide supervision and management of human resource functions within a collective bargaining environment.
Knowledge of current and future uses of medical information and technology systems and resources in health care, including policy and security regulations concerning access and protection of electronic medical data.
Familiarity with both current and future uses of technology in healthcare to support business and administrative systems such as billing, health insurance, patient information systems, lab, dental, optometry, imaging, etc.
Knowledge and experience in health informatics, including user training, development and implementation of electronic health record practice management systems.
Demonstrated ability to foster collaboration and work effectively with diverse groups, including students, staff, faculty and administrators.
Demonstrated ability to work collaboratively in establishing goals, objectives, strategic plans, policies, procedures, and administrative systems appropriate to college health services.
Ability to provide leadership in responding to emerging trends.
Excellent interpersonal, writing and oral communication skills with the ability to give effective presentations, write reports, and communicate effectively with staff.
Ability to effectively and professionally interact with institutional partners (local, CSU, national) to maintain and grow collaborative relationships and networks.
Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.
Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
Lead varying initiatives through a collaborative, service-oriented and communicative approach.
Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Nice To Haves

Doctorate of Nursing Practice, Medical Doctor, or Doctor of Osteopathy degrees preferred with an active California and Drug Enforcement Administration license in the area of specialty.
Clinical background and experience preferred.

Responsibilities

The Director provides overall leadership for accessible healthcare services, manages strategic planning, policy development, accreditation, and supervises the SHC's clinical, administrative, and financial operations.
Develops and implements short and long-range strategic plans for the delivery of basic and augmented student health services as prescribed by the California State University (CSU) and CSU, Northridge (CSUN).
Leads the re-accreditation process for the SHC and formulates policies and procedures necessary for the operation of the SHC at a level to meet the American Association of Ambulatory Health Care (AAAHC) accreditation standards.
Provides managerial oversight for all units and programs including budget, human resources, and facilities.
Serves as a member of the Emergency Operations Center and SHC's Emergency Response Team to coordinate emergency care, staffing, equipment and supplies during a disaster.
Collaborates with the Director of University Counseling Services to insure alignment of medical services with behavioral health needs of students.
Supports the Student Health Advisory Committee (SHAC), which is responsible for providing the Vice President for Student Affairs and the SHC with advice on the scope of services, delivery, funding, and other critical issues relating to campus health services
Directly supervises and evaluates: The Chief Medical Officer who is responsible for the direct supervision of Physicians and Nurse Practitioners, Dental, Optometry, Chiropractic, Physical Therapy, Acupuncture, Pharmacy, Laboratory, Radiology, and a Clinical Patient Health Educator.
The Assistant Director of Health Promotion and Administration
The IT unit, which oversees the electronic practice management system
The Nursing and Clinical Support Unit
As a leader, demonstrates a commitment to student success that is mission aligned with the university's vision, values and priorities.
Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team.
Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university.
Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set.
Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
Performs other duties as assigned.