Director, Key Accounts

Toyota Industries Corporation•Indianapolis, IN

About The Position

The Director, Key Accounts leads the team responsible for TALs most critical customer relationships. This role is accountable for supporting a high performing Key Accounts team, ensuring each team member deeply understands their customers’ business, advocates for them internally, and drives long term mutual growth. This leader will champion a culture of proactive account management, and ensure TAL is viewed as a trusted, strategic partner, across all assigned accounts. This leader will also be responsible for developing and maintaining executive level relationships for high-impact key accounts, acting as an escalation point for customers as required.

Requirements

12+ years in Key Account Management, Customer Facing Leadership, or Enterprise Sales—preferably within automation, supply chain, logistics, or capital equipment.
Bachelor’s degree in Engineering or Business
Experience leading a team of customer facing professionals.
Proven ability to influence without authority across large, matrixed organizations.
Strong executive presence; able to communicate at all levels of a customer’s organization.
Deep understanding of automated material handling, warehouse software, and/or fulfillment technologies.
Exceptional written, verbal, and presentation skills.
Strong relationship building skills and high emotional intelligence.
Demonstrated ability to think strategically while managing complex tactical execution.
Must be eligible to work in the USA long term without sponsorship.
Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.