Position Summary We are seeking an accomplished Director of Program Management to lead the planning, governance, and delivery of a diverse portfolio of IT initiatives across the enterprise. This role is accountable for establishing and enforcing program management frameworks, driving governance across all IT domains (infrastructure, telecom, networking, end-user services, business applications, and integration platforms), and ensuring alignment with organizational priorities. The Director will oversee project managers, technical leads, vendor partners, and cross-functional stakeholders, ensuring enterprise-wide programs are executed on time, within budget, and in compliance with SOx and internal controls. This position also plays a key role in shaping and productizing IT services for our third-party services business, ensuring IT solutions are designed, delivered, and governed with transparency and accountability. Key Responsibilities Lead and govern a portfolio of complex IT programs, spanning infrastructure, telecom, networking, end-user services, ITSM, ERP, finance, HR, commercial, and operations applications. Establish and enforce enterprise PMO frameworks, including governance structures, charters, RACI matrices, program plans, and portfolio reporting. Oversee project managers and cross-functional teams, ensuring collaboration, accountability, and adherence to program governance standards. Host steering committees (SteerCo) and governance forums, delivering clear updates on progress, risks, issues, dependencies, and decision points for executive leadership. Manage program budgets, forecasts, and resource allocations across multiple domains, ensuring financial discipline and delivery efficiency. Monitor risks, issues, and dependencies across the IT portfolio, developing proactive mitigation strategies. Ensure compliance with SOx and internal control requirements across all IT initiatives. Standardize program management practices and tools, driving consistency, transparency, and performance across IT. Partner with IT leadership and business stakeholders to define and deliver IT services for our third-party services business, ensuring scalability, quality, and productization of offerings. Foster a culture of collaboration, innovation, and results, while developing PMO maturity and best practices.
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Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees