Director, IT - Commercial Applications, Business Intelligence

Indivior•Richmond, VA

59d

About The Position

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in thisâ category. Headquartered in the United States in Richmond, VA,â Indivior employs approximately 500 individuals globally. Visit www.indivior.comâ to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior. POSITION SUMMARY: We are seeking a visionary and results-driven Director of IT to lead the strategy, development, and optimization of Commercial Applications, Business Intelligence (BI), and Artificial Intelligence (AI). This role will be instrumental in driving digital transformation, enhancing commercial effectiveness, and enabling data-driven decision-making across Sales, Marketing, Market Access, and Patient Services.

Requirements

Bachelor's degree in Computer Science, Information Systems, or related field; Master's or MBA preferred.
10+ years of progressive IT leadership experience, with at least 5 years in the pharmaceutical or life sciences industry.
Proven track record in managing commercial applications, BI platforms, and AI initiatives.
Deep understanding of commercial pharma operations, data ecosystems, and regulatory requirements.
Strong vendor management, project delivery, and stakeholder engagement skills.
Experience with cloud platforms (AWS, Azure), data lakes, and modern data stack tools.

Nice To Haves

Familiarity with Veeva CRM, IQVIA data, and AI/ML frameworks.
Change management and agile delivery experience.
Excellent communication and leadership skills with the ability to influence at all levels.

Responsibilities

Define and execute the IT roadmap for Commercial Applications, BI, and AI aligned with corporate and commercial business strategies.
Partner with Commercial, Data Science, and Analytics leaders to identify opportunities for innovation and operational efficiency.
Lead cross-functional teams to deliver scalable, secure, and compliant technology solutions.
Oversee the implementation and lifecycle management of Veeva CRM and other commercial platforms.
Ensure seamless integration of commercial systems with ERP, data lakes, and third-party data providers.
Drive enhancements to support field force effectiveness, omnichannel engagement, and HCP/patient insights.
Lead the BI strategy, including data architecture, visualization tools (e.g., Tableau, Power BI), and self-service analytics.
Establish KPIs and dashboards to monitor commercial performance, market trends, and customer engagement.
Ensure data governance, quality, and compliance with industry regulations (e.g., HIPAA, GDPR).
Champion the adoption of AI/ML models to optimize targeting, forecasting, segmentation, and personalization.
Collaborate with data science teams to operationalize predictive and prescriptive analytics.
Evaluate emerging technologies and vendors to accelerate AI maturity across the organization.

Benefits

3 weeks' vacation plus floating holidays and sick leave, plus company closure from December 24th- January 1st
401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health, Dependent Care and Limited Purpose Flex Spending and HSA options
Adoption assistance
Tuition reimbursement
Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
Gym, fitness facility and cell phone discounts