Director - International Account Development

American Express

12d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description American Express Global Commercial Services is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. American Express Global Client Group (GCG) services the top 150 Global Corporate Clients across various industries. The Director, Account Development, will lead a team responsible for the overall growth, retention and deepening of client relationships within strategic accounts in GCG. The Director team is comprised of trusted advisors at the Manager level who provide Clients with strategic and proactive consultation on a variety of business objectives and payment solutions. The Director will help their team to identify, develop and manage multiple relationships across the Client’s organization in order to ensure strong collaboration and prioritization and of key initiatives. Qualifications: • 5-10 years of relevant experience in Client Management, Strategy, Sales, Account Development, or Change Management • Manage a portfolio of accounts; develop engagement strategies for growth • Conduct periodic strategic account reviews with decision makers and key stakeholders within each company periodically. • Exceptional relationship building experience, including the ability to develop relationships with and influence leadership teams across the organization • Strong understanding of treasury and procurement concepts and related technologies • Experience Managing External Client Relationships preferably with large complex global organizations • Entrepreneurial spirit with a solid ability to acquire knowledge and present products and financials • Committed leader with a track record of developing and inspiring others • Strong problem solving and analysis abilities • Excellent written & verbal communications skills and presentation skills • Ability to think creatively, approach sales enablement from new angles, and manage up, down and across the organization • Strong financial and analytical background • Results-oriented. Attention to detail and innovative thought leader • Bachelor’s Degree preferred Skills: • This role requires strong organizational and communication skills and the ability to plan and execute against strategic objectives. • Core competencies include strong customer facing capabilities, commercial card industry knowledge and experience and the ability to understand the technical aspects of commercial cards as well as strong leadership and sales skills. • PowerPoint and Excel skills are required for preparation of meeting materials. • Experience developing pricing analytics

Requirements

5-10 years of relevant experience in Client Management, Strategy, Sales, Account Development, or Change Management
Manage a portfolio of accounts; develop engagement strategies for growth
Conduct periodic strategic account reviews with decision makers and key stakeholders within each company periodically.
Exceptional relationship building experience, including the ability to develop relationships with and influence leadership teams across the organization
Strong understanding of treasury and procurement concepts and related technologies
Experience Managing External Client Relationships preferably with large complex global organizations
Entrepreneurial spirit with a solid ability to acquire knowledge and present products and financials
Committed leader with a track record of developing and inspiring others
Strong problem solving and analysis abilities
Excellent written & verbal communications skills and presentation skills
Ability to think creatively, approach sales enablement from new angles, and manage up, down and across the organization
Strong financial and analytical background
Results-oriented. Attention to detail and innovative thought leader
strong organizational and communication skills and the ability to plan and execute against strategic objectives
strong customer facing capabilities, commercial card industry knowledge and experience and the ability to understand the technical aspects of commercial cards as well as strong leadership and sales skills
PowerPoint and Excel skills are required for preparation of meeting materials.
Experience developing pricing analytics

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

lead a team responsible for the overall growth, retention and deepening of client relationships within strategic accounts in GCG
provide Clients with strategic and proactive consultation on a variety of business objectives and payment solutions
identify, develop and manage multiple relationships across the Client’s organization in order to ensure strong collaboration and prioritization and of key initiatives

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities