Director, Implementation and Program Management

Homebound • Dallas, TX

41d

About The Position

As the Director of Implementation and Program Management, you will ensure that Homebound’s technology and AI delivers measurable improvements in speed, quality, and cost across our homebuilding operations. You will lead technology implementation, change management, process optimization, and cross-functional execution, bridging the gap between our product and operations teams to drive platform adoption and operational excellence. This is a highly visible, hands-on leadership role for a self-starter who thrives in ambiguity, influences without authority, and leads a lean team as a player-coach. Reporting to the CPO/CTO, you will be a core member of the technology leadership team and collaborate cross-functionally with executives to shape and scale the systems, tools, and processes transforming a $1 Trillion industry.

Requirements

• 8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement.
• Proven ability to lead change management and technology adoption in operationally complex, distributed environments.
• Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month.
• Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving.
• Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership.
• A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business.

Nice To Haves

• Experience in residential construction, homebuilding, or field operations technology is a strong plus.

Responsibilities

• End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts.
• Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers.
• Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models.
• Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency.
• Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time.
• Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees