Director, Human Resources Information Systems

Kyndryl•Dallas, NC

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role We are seeking a seasoned HR Technology leader with proven experience in large, global organizations to drive Kyndryl’s HR technology strategy and transformation. This role is not about hands-on technical configuration, it is about strategic product leadership, enterprise-scale integration, and managing a team of Product Owners to deliver world-class HR solutions. The Director, HR Information Systems, will provide operational excellence and strategic, proactive support for the delivery and execution of Kyndryl’s technical HR strategy. Lead the evaluation, implementation and adoption of advanced and transformative technology that advances the HR Strategy and the growth of Kyndryl. This position will lead and influence complex, people-centered HR Transformation programs, including: Workday capabilities transformation ServiceNow enhancements Payroll modernization In addition, you will have the opportunity to contribute to other initiatives within the HR Transformation team, such as digital transformation, special projects, and employment-related programs.

Requirements

Global Enterprise Experience Demonstrated success in leading HR technology strategy and transformation for a large, multinational organization.
Workday Expertise Beyond Core HR Experience with Workday in environments that include Professional Services Automation or Projects , not just core HCM.
Employee Experience Platform Knowledge Hands-on leadership experience with ServiceNow or similar platforms as part of an integrated HR ecosystem.
Product Leadership Proven ability to manage Product Owners , set vision, and deliver complex, cross-functional technology programs.
Strategic & Operational Balance Ability to align business priorities, make trade-offs, and balance strategic development with ongoing production support.
Minimum of 10 years experience as a Product Owner, Consultant or Business Analyst in the HRIS space across a variety of disciplines.
7+ years Workday, ServiceNow and/or HR Systems experience with an in depth understanding of the product and business processes related to various functional areas within Workday, including understanding of E2E Workday integration points.
5+ years leading Consulting teams focused on Systems Implementation.
Global experience with other HR Applications and vendors in the HR Technology tech stack including Service Now.
Experience with Product Roadmap development and influencing key collaborators for consensus on business priorities.
Ability to facilitate complex discussions.
Project Management experience with focus on design, facilitating development, testing and delivery.
Demonstrates abilities and/or a proven record of success working in a consultative capacity on Human Capital technology projects.
A driver, decision maker, and effective team collaborator.
Ability to acquire crucial information and key objectives.
Organized, self-motivated, highly adaptable, and have a strong desire to embrace change.
Outstanding leadership and motivational skills - possessing a willingness to empower as well as inspire commitment and positive attitude in the team
Ability and/or experience to work independently as well as in a team environment through collaboration and consultation skills while working with individuals from all backgrounds and organizational levels and across functional areas
E xposure to advanced technologies like AI

Responsibilities

Lead Global HR Technology Strategy Define and communicate the product vision for Workday, ServiceNow, and other HR platforms, ensuring alignment with Kyndryl’s strategic goals and global HR transformation roadmap.
Manage Product Ownership at Scale Oversee a team of Product Owners responsible for Workday and Employee Experience platforms. Drive prioritization, trade-off decisions, and roadmap execution across multiple HR functional areas.
Enterprise Integration & Employee Experience Deliver solutions that integrate Workday with Professional Services Automation (PSA) or Projects modules and ensure seamless connectivity with Employee Experience platforms (ideally ServiceNow or equivalent).
Stakeholder Engagement & Governance Partner with HR Centers of Excellence, business leaders, and technology teams to architect scalable solutions using industry best practices. Establish governance and project management discipline for end-to-end delivery.
Global Transformation Leadership Lead complex HR transformation initiatives, including digital transformation, payroll modernization, and service delivery enhancements, ensuring consistent and exceptional employee experience worldwide.
Continuous Improvement & Risk Management Maintain platform health, monitor security and compliance, and proactively identify opportunities for optimization and innovation.

Benefits

Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and inclusive work environment.
The chance to work with a leading global IT services company.
This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

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