Director Housing Preservation and Asset Management

Services for the Underserved•New York, NY

9d•$150,000 - $165,000

About The Position

Service for the Underserved, Inc. (S:US) is a dynamic social service and housing agency with 46 years of experience in providing housing and services to the most vulnerable in New York City. The Real Estate team at S:US is tasked with maintaining and expanding S:US’ large and diverse Real Estate portfolio. Our team’s goal is to fulfill S:US’ commitment to reducing long-term homelessness by 90% and to enable all our residents to have a safe, clean, affordable place to call home, and all our staff have the right work environment to carry out the mission. This is an exciting time at S:US as we recently announced a goal to create 20,000 affordable and supportive housing units in the next 10 years. S:US has opened our 2 largest buildings in 2025 with a total of 775 units of housing in 2025, roughly 50% affordable and 50% supportive. S:US has an additional 460 units in construction and another 2000 in predevelopment. S:US is among the two largest providers of supportive housing in New York State, and among the largest nationally. The Director of Housing Preservation and Asset Management (DPAM) will have the expertise and expertise in the preservation of existing affordable housing and real estate project management and construction administration to supervise and lead in multifamily rehabilitation projects ($25,000-$10 million per building) including Portfolio refinancings and rehabilitations, Year 15 investor exit projects, Local Law 11 Façade work, elevator modernizations, boiler replacements and the like. The range of duties will include negotiation with government agencies (HPD, HCR, HDC, DOB), collecting due diligence items, preparing financial pro forma capital and operating budgets, capital repair scoping, bidding, consultant procurement, site walkthroughs, construction management, preparing and reviewing requisitions, and tracking budgets. The projects will include buildings owned solely by S:US and those owned jointly and with various for-profit partners. The role will supervise the Preservation Project Manager and will report to the SVP of Real Estate. The DPAM will work closely with the Director of Housing Development, Director of Sustainability, the LP Finance Group and the VP for Facilities.

Requirements

Strong analytical, organizational, and communication skills
Highly organized, detail oriented, and self-motivated
Strong interpersonal skills
Responsive and able to work in a fast-paced environment, often under strict deadlines
Excellent written and verbal communication skills
Strong MS Office skills
Teamwork: ability to work both independently and in a team-oriented environment
Self-Motivated: independent thinker with the initiative to maintain a stable level of productivity
Ability to travel independently to all neighborhoods of New York City
Ability to work extended hours, including nights and weekends when necessary (not often)
REQUIRED QUALIFICATIONS
Bachelor’s degree
Passion for the S:US mission and supportive housing
5–10 years of professional experience in a related field, including housing development, housing preservation, and construction management
Familiarity with construction contracts and governmental contract administration
Familiarity with NYC/NYS affordable and supportive housing rent subsidies and service programs
Understanding of low-income housing tax credits and bond financing

Nice To Haves

Master’s degree in a related field
Experience with HPD, HCR, and other NYC/NYS public agencies
Experience with Procore or similar construction management software

Responsibilities

Supervision of the project manager.
Research and identify funding sources.
Complete financial underwriting.
Complete financing applications for HPD, HCR, HFA, others.
Coordinate and lead design meetings with architects, engineers, consultants and contractors prior to closings and during construction.
Coordinate the submission of due diligence to government agencies, lenders and investors.
Lead preservation loan closings and Year 15 investor exits.
Manage projects during construction ensuring they are on time and within budget, including process requisitions, conduct site visits, manage the construction project team.
Coordinate construction schedule with residents and S:US program staff to minimize disruption.
Capital Repairs Management of all existing design, engineering and environmental consultant contracts and drafting RFPs for new consultants, inclusive of scopes of work, bid tracking, and price leveling, follow S:US bidding process.
Track the timeline and progress of Local Law 11 requirements, building reserves, funding resources, and façade project budgets.
Work closely with the maintenance, finance and property management departments to ensure Asset Management of S:US’ large and diverse housing portfolio.
Assist SVP in quarterly and annual analysis of S:US’ LIHTC portfolio to ensure adequate asset management.
Conduct regular financial analysis of S:US’ building portfolio.
Work on special projects and collaborate with other disciplines as assigned by management.
Research and, as requested, complete responses to Requests for Proposals and Requests for Qualifications.
Assist with submissions for foundation grants as relevant to Real Estate and Housing.
Required to work in the field 2-3 days a week when needed.
Additional responsibilities across S: US’s Real Estate portfolio beyond those listed above may be assigned as needed.