Director, Housing & Asset Management (Local DMV applicants only)

Volunteers of America•Lanham, MD

59d•$90,000 - $90,000

About The Position

Volunteers of America Chesapeake & Carolinas empower self-reliance and inspire hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families, and the community. Founded in 1896 in Baltimore, MD , by social reformers Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation's largest and most comprehensive human services organizations. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services, and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. JOB SUMMARY The Director of Housing & Asset Management is responsible for the overall safety, repair, and management of all houses owned and leased by Volunteers of America Chesapeake & Carolinas (VOACC). This role ensures that housing facilities and assets are well-maintained, compliant with regulations, and aligned with the organization's mission of serving vulnerable populations. The Director provides leadership in fleet vehicle management, supervises facility maintenance staff, and works cross-functionally to support VOACC's Vision 2030 Strategic Plan, with a particular focus on expanding service-linked affordable housing, enhancing the person-served experience, and sustaining workforce and financial stability. Candidates must reside in the Washington, DC metropolitan area

Requirements

Bachelor's degree in Facilities Management, Real Estate, Construction Management, Business Administration, or related field required; Master's degree preferred.
Minimum of 7 years of progressive experience in housing or asset management, with at least 3 years in a leadership role.
Demonstrated knowledge of housing property management, building systems, safety codes, and maintenance operations.
Experience managing fleet operations and developing asset lifecycle plans.
Strong supervisory and leadership skills with experience in team development.
Proven ability to manage budgets, vendor relationships, and contracts.
Commitment to VOACC's mission and values, with the ability to integrate Vision 2030 Strategic Plan pillars and enablers into operational practices.
Strong organizational, problem-solving, and communication skills.
The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, talk, see, hear, and perform basic and light maintenance activities, and operate office equipment.
Move and lift light objects up to 30 pounds, such as mail, supplies, files, and equipment.
Operating office equipment requiring continuous or repetitive hand/arm movements.
The ability to remain in a sitting position for extended periods of time.

Responsibilities

Housing & Asset Management Oversee the repair, maintenance, safety, and overall condition of all VOACC-owned and leased properties.
Ensure compliance with federal, state, and local housing codes, safety regulations, and organizational policies.
Develop and implement preventative maintenance schedules and emergency response protocols.
Collaborate with program leadership to ensure housing assets support service delivery and align with mission objectives.
Manage facility inspections, preventive maintenance schedules, and emergency repair response.
Maintain accurate records of all real estate holdings, acquisitions, and dispositions.
Work with external partners, including property managers, developers, attorneys, architects, and contractors, on issues related to VOACC assets.
Functional oversight of governmental housing, HUD public housing, tenant-based and privately owned.
Partner with Volunteers of America National Services to hold property owners and managers accountable.
Functional oversight of governmental housing, including 811 and HUD public housing.
Fleet Management Provide leadership and oversight for VOACC's fleet vehicles, ensuring safety, compliance, and cost efficiency.
Develop and enforce policies related to fleet utilization, maintenance, insurance, and safety training.
Monitor vehicle acquisition, lifecycle, and disposal in alignment with fiscal stewardship goals.
Facilities & Staff Supervision Supervise facility maintenance staff, ensuring accountability, performance, and adherence to safety standards.
Lead staff development through coaching, training, and performance evaluations.
Manage vendor and contractor relationships related to housing, facilities, and fleet operations.
Ensure compliance with safety standards, licensing, and regulatory requirements.
Develop operational standards, procedures, and templates to maximize staff productivity.
Strategic & Organizational Alignment Align departmental goals with Vision 2030 Strategic Plan priorities: Pillar 3: Deliver Service-Linked Affordable Housing - Ensure VOACC housing assets contribute to expanding affordable housing capacity and building strategic partnerships.
Pillar 4: Enhance the Person-Served Experience - Maintain safe, high-quality facilities that reflect VOACC's commitment to dignity and respect.
Enabler 1: Financial Stability and Sustainability - Manage assets efficiently to support long-term fiscal health, including cost-effective housing and fleet operations.
Enabler 4: Align Administrative Support to Growth - Ensure facilities and housing infrastructure keep pace with organizational expansion.
Support reporting and compliance measures tied to Key Performance Targets (KPTs) within the strategic plan.
Provide regular data, metrics, and progress updates on housing, fleet, and facilities to executive leadership.