Director, Housekeeping

AccorHotel • Sonoma, CA

11d • $95,000 - $110,000

About The Position

The Director of Housekeeper is responsible for the day-to-day operations and management of the Housekeeping Department at Sonoma Mission Inn & Spa, which encompasses the following areas: the guestrooms and public areas; and the Laundry Department. ESSENTAIL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Supervision of a team of about 60 team members which includes all Housekeepers, House attendants, Laundry Attendants, Public Area Attendants, Housekeeping Coordinators and the Assistant Executive Housekeeper
• Excellent financial skills, as related to planning and implementing
• Effective Leader and Manager.
• Outstanding time management and project management skills.
• Must be able to multitask.
• Effective training, development and coaching skills.
• Ability to work effectively with people and make decisions.
• Ability to work in a busy and often stressful environment.
• Must be able to perform effectively in a team environment.
• Excellent communication skills.
• A minimum of 5 years Housekeeper Experience in a 4 resort or hotel.
• Previous Laundry management experience.
• Fluent spoken and written English
• Payroll and Labor Management Experience

Nice To Haves

• A command of Spanish extremely beneficial
• Knowledge of Excel
• have worked in a union environment

Responsibilities

• Responsible for overall cleanliness of resort
• Financial Management of department
• Forecasting and budgeting for all departments under supervision
• Management of productivity standards for all housekeeping positions
• Building and maintaining of extraordinary Guest Service Standards
• Effective management of room inspection program
• Effective management of turn down program
• Purchasing and inventory control of all guest supplies
• Responsible for overall training and development efforts for department
• Responsible for all the timely and accurate execution of all inventories
• Upkeep of all Public Areas
• Operating Schedules: labor and coverage optimization against guidelines
• Maintain timely execution of employee performance appraisals.
• Coordination of all HR related paperwork for areas of responsibility
• Effective coaching, counseling and recognition of all team members
• Establish and achieve quarterly and annual financial and operational performance objectives

Benefits

• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
• Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees