Director, Healthcare Technology Management (HTM)

head-huntress.com•Boston, MA

51d•$131,000 - $160,000

About The Position

We’re seeking an accomplished Director of Healthcare Technology Management to lead operations at a reputable hospital in Boston, MA. This strategic leadership role requires a proven track record in HTM, strong operational expertise, and the ability to drive both patient satisfaction and organizational performance. As Director, you’ll provide comprehensive oversight of clinical and technical staff, manage capital planning initiatives, and serve as the primary client liaison while driving operational excellence and organic growth opportunities.

Requirements

Bachelor’s degree or equivalent experience required
5+ years of management experience in healthcare technology settings
5+ years of experience managing biomedical and imaging services within a large healthcare system
5+ years of hands-on experience in maintenance and repair of clinical devices
Strong knowledge and practical understanding of regulatory compliance standards including: o CIHQ (Center for Improvement in Healthcare Quality) o DNV (Det Norske Veritas) o TJC (The Joint Commission)
Broad understanding of day-to-day service challenges in healthcare technology management
Experience with capital planning and technology assessments
Proven track record leading high-performing teams with focus on mentoring and talent development
Demonstrated success in delivering exceptional service while building long-term partnerships
Professional presence with ability to engage confidently with executive leadership
Strong communication skills across all organizational levels
Solution-oriented approach with critical thinking abilities to resolve complex issues and conflicts
Proven business acumen and financial management expertise
Project management capabilities with ability to manage multiple priorities
Strategic thinking with focus on operational efficiency and innovation
Strong customer service orientation with commitment to satisfaction

Responsibilities

Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff
Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth
Lead high-performing teams with focus on retention, performance excellence, and professional development
Foster a culture of accountability, innovation, and service excellence
Lead capital planning, project management, and technology assessments to support operational efficiency and innovation
Oversee program management and ensure full regulatory compliance across all clinical operations
Drive operational performance improvements and implement best practices
Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals
Serve as the primary liaison with clients, fostering strong partnerships through proactive communication
Ensure client satisfaction through service excellence and responsive problem-solving
Build and maintain strong, long-term partnerships with customers, staff, and vendors
Drive organic sales growth by identifying new opportunities and expanding service offerings
Oversee vendor selection, contract negotiations, and performance management
Optimize supply chain and service delivery through strategic partnerships
Manage subcontractor relationships and ensure quality standards
Assume full responsibility for account’s operational and fiscal performance
Apply strong business acumen and financial management expertise to budgetary and operational decisions
Ensure cost efficiency while maintaining quality standards and service excellence