Director, Healthcare Facilities Compliance

JLL•Boston, MA

39d•Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Summary The Director, Healthcare Facility Compliance will serve as a JLL Healthcare consulting expert, delivering specialized compliance and accreditation support services to hospital and healthcare clients nationwide. This high-travel role focuses on providing remote and on-site consulting expertise to support healthcare organizations through their accreditation processes in the areas of life safety and physical environment compliance. The position encompasses comprehensive knowledge of CMS, Joint Commission, DNV, ACHC / HFAP NFPA, etc… standards and codes. State Department of Health regulations, and other regulatory authorities to ensure clients maintain optimal compliance readiness and operational excellence.

Requirements

BS degree preferred in an Engineering Discipline.
Five years of healthcare experience in Plant Operations and/or Facilities Management.
Five years of experience in personnel and team management.
Working Knowledge of CMS and accrediting organizations such as the Joint Commission and the NFPA body of codes (i.e. NFPA 101, 99, 90A, 72, and 25).
Proficient in Microsoft Office Suite of products, strong writing skills.
Strong analytical, organizational, and coordination skills required.
Demonstrated communication skills (oral and written) required.
Customer service orientation and strong presentation skills to internal and external parties required.

Nice To Haves

Experience in Healthcare systems with multiple healthcare locations in several states (Preferred)
Quality Management Training/Certification (i.e. Six Sigma Green Belt/Black Belt).
CHFM and/or CHSP preferred.

Responsibilities

Lead comprehensive compliance consulting engagements for hospital clients, conducting on-site assessments of physical environments, life safety systems, and regulatory readiness in preparation for accreditation surveys.
Provide expert consulting services to healthcare organizations navigating Joint Commission, CMS, DNV, HFAP, and state regulatory requirements, delivering customized solutions and remediation strategies.
Execute detailed facility assessments focusing on Environment of Care standards, Life Safety Code compliance, and physical plant readiness to support successful accreditation outcomes (Physical Environment Standards eff Jan 1, 2026).
Develop and present comprehensive compliance reports and improvement recommendations to hospital leadership teams and boards, positioning JLL Healthcare as the trusted advisor for regulatory matters.
Serve as primary consultant interface with client quality, risk management, and facility leadership teams during accreditation preparation and survey periods.
Build and maintain strategic relationships with hospital executives, facility directors, and quality leadership to expand JLL Healthcare's consulting portfolio and identify new business opportunities.
Collaborate with JLL's ATG team to deliver integrated consulting solutions that combine compliance expertise with broader strategic technical & advisory services.
Support business development activities by participating in client presentations, proposal development, and demonstrating subject matter expertise to prospective healthcare clients.
Subject Matter Expert (SME) with comprehensive understanding of CMS Conditions of Participation, The Joint Commission Environment of Care Standards and Life Safety Chapter, DNV, HFAP, and other accrediting agencies, serving as primary consultant resource for healthcare clients.
Subject Matter Expert (SME) in NFPA codes, FGI Guidelines for Design and Construction, ASHRAE standards, and all related regulatory requirements, providing authoritative guidance to hospital clients during consulting engagements.
Develops and delivers customized compliance assessment protocols and methodologies for healthcare client consulting projects, ensuring consistent service delivery across all engagements.
Conducts comprehensive on-site compliance audits and assessments for hospital clients, identifying gaps and developing prioritized remediation plans to achieve regulatory readiness.
Utilizes consulting engagement data to provide clients with ongoing readiness perspectives and performance benchmarking, delivering measurable value through continuous improvement recommendations.
Serves as primary liaison between JLL Healthcare consulting services and client regulatory, quality, and risk management teams throughout engagement lifecycle.
Provides specialized training and education services to hospital staff on regulatory requirements, compliance best practices, and preparedness strategies as part of consulting deliverables.
Maintains current expertise in applicable healthcare standards and emerging regulatory trends to ensure consulting services reflect industry best practices and latest requirements.
Develops and maintains consulting tools, templates, and methodologies to support efficient and effective service delivery across healthcare client portfolio.
Collaborates with JLL platform leadership to leverage consulting insights for broader account management and service enhancement opportunities.