Director, Global Total Rewards & People Operations

LogicMonitor•Austin, TX

5d•Onsite

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! LogicMonitor is scaling rapidly, and how we reward, support, and operate our global workforce is critical to that growth. We are looking for a Director, Global Total Rewards & People Operations to lead and evolve our compensation, equity, benefits, and core people operations programs. This is a hands-on leadership role for someone who enjoys building, improving, and operating critical people programs. You will report directly to the Chief Performance Officer and partner closely with Finance and People leadership across the organization to ensure our programs are competitive, scalable, and aligned to business needs. Here's a closer look at this key role:

Requirements

10+ years of experience in global total rewards, including compensation, equity, and benefits, ideally in a SaaS or high-growth environment
Hands-on experience building and operating compensation programs, including benchmarking (Radford or similar), merit cycles, and incentive plans
Experience supporting or evolving equity programs, with a strong understanding of how equity drives retention and performance
Strong foundation in HR operations, including systems (HRIS), policies, compliance, and core people processes
Familiarity with global mobility and exposure to multi-region programs (AMER, EMEA, APAC), with the ability to support compliant execution
Experience partnering with Finance and senior leadership on compensation planning, analysis, and decision-making
Strong analytical skills with the ability to work with people data, ensure accuracy, and generate practical insights, with an interest in leveraging AI or automation to improve efficiency
Systems-oriented mindset with experience leading or mentoring team members, and the ability to balance strategic thinking with hands-on execution while operating with strong judgment in a fast-paced environment

Responsibilities

Own Total Rewards Programs: Support and evolve global compensation programs across base, bonus, and equity, ensuring alignment to market and business performance
Run Compensation Cycles: Lead annual compensation processes including merit, promotions, and incentive planning in partnership with Finance
Support Equity Programs: Help refine and operate equity programs to drive retention and performance
Manage Global Benefits: Oversee benefits strategy, vendor selection, and renewals to ensure competitive and cost-effective offerings
Drive People Operations Excellence: Oversee core HR operations including policies, compliance, and leave of absence programs
Support Global Scale: Partner on global mobility and ensure alignment with regional requirements across AMER, EMEA, and APAC
Ensure Compliance: Work closely with Legal and Finance to maintain compliant and scalable people practices
Leverage Data & Insights: Ensure accuracy of people data, especially related to compensation and benefits, and use insights to inform decisions
Benchmark & Analyze: Utilize tools like Radford and other market data to guide compensation strategy and decisions
Improve Systems & Processes: Build and refine processes that are scalable, efficient, and improve the employee experience
Enable AI & Automation: Explore and apply AI tools and automation to improve workflows, reporting, and operational efficiency
Lead & Develop Team: Lead and mentor team members across compensation, benefits, and people operations, ensuring strong execution and growth