Director, Global Medical Response (GMR) Program

Airbus • Grand Prairie, TX

16h • Onsite

About The Position

Airbus Helicopters is seeking a Director, Global Medical Response (GMR) Program to drive the strategic operation and sales growth of a major North American account. This isn't just an account management role—it’s a leadership position where you will direct a cross-functional team, manage full P&L for support programs, and lead the charge in new aircraft sales. You will act as the executive-level focal point for all business and logistical requirements, ensuring that our customer receives world-class support while we continue to expand our market share. If you have 12+ years of aviation experience and a track record of influencing decision-makers at the highest levels, we want to hear from you.

Requirements

• Bachelor’s degree, preferably in Business or Engineering and/or equivalent combined education and experience.
• Minimum twelve (12) years of aviation experience (aircraft or helicopters) in repairs management, programs execution, logistics, customer service or related field
• Minimum five (5) years of experience in the helicopter industry
• Minimum five (5) years of experience in one of the following areas of specialization: Customer Service, Sales, or Program Management.
• Comprehensive understanding of the North American helicopter market
• Experience communicating and influencing decision making at the Executive Boardroom level.
• Google Workspace or MS Office applications (such as PowerPoint, excel)
• Customer Relationship Management system
• SAP (or similar ERP system)

Nice To Haves

• MBA or graduate level / advanced degree preferred.
• Prior experience as helicopter pilot or aircraft maintainer.
• Minimum six (6) years of experience in continuous improvement projects
• Six Sigma Green Belt or Black Belt certification
• Working knowledge of WebEx, ShareCopter, Salesforce, or Siebel

Responsibilities

• Direct/ Supervise all Key Account Sales and Business Development Efforts: 30%
• Direct/ Supervise All Key Account Customer Support Responsibilities: 30%
• Direct/ Supervise the Improvement of Key Account Fleet Activity for all Aircraft: 20%
• Manage GMR Program Team: 20%

Benefits

• Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
• Paid time off including personal time, holidays and a generous paid parental leave program.
• Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
• Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees