Director, Global Fraud Strategy and Business Operations

TransUnion • Chicago, IL

11h • Hybrid

About The Position

TransUnion is seeking a strategic and driven Director to join our Global Fraud Solutions team. This role will be instrumental in shaping TransUnion’s global fraud strategy, with a focus on identifying market opportunities, evaluating build/partner/buy options, and recommending acquisition targets that align with our strategic goals. The Director will also lead and support special business operations projects across the global fraud business. This is a high-impact role requiring strong domain expertise in identity and fraud, deep market intelligence capabilities, proven thought leadership skills, and the ability to navigate complex, matrixed environments to drive results. The ideal candidate will be a collaborative leader who can influence across regions and functions, and who thrives in a fast-paced, strategic setting.

Requirements

• 8+ years of experience in consulting, strategy, corporate development, or related fields.
• Strong domain knowledge in identity, fraud prevention, and risk management.
• Exceptional communication and presentation skills.
• Proven ability to influence, collaborate, and drive results across a global, matrixed organization.
• Strategic thinker with strong analytical and problem-solving skills.
• Smart, curious, and highly motivated.
• Relationship builder with strong interpersonal skills.
• Comfortable with ambiguity and complexity.
• Results-oriented and proactive.
• High integrity and professionalism.
• Someone people enjoy working with.

Nice To Haves

• Experience working in or with fraud technology companies.
• Consulting background (e.g., strategy or M&A consulting).
• Proven experience in M&A strategy, market analysis, or corporate development.
• Familiarity with global fraud trends and regulatory environments.
• MBA or equivalent advanced degree.
• Ability and willingness to travel domestically and internationally approximately 10-20%.

Responsibilities

• Global Fraud Strategy Support the VP of Global Fraud Strategy in the development and evolution of a unified identity and fraud strategy, aligned with TransUnion’s global vision.
• Evaluate build/partner/buy decisions based on market trends, competitive landscape, and regional needs.
• Business Operations Lead or support high-priority business operations initiatives, as assigned.
• Identify and drive operational and process efficiency projects that help the Fraud business achieve its growth and margin targets.
• Drive opportunities to streamline operational workflows across regions, ensuring consistency, scalability, and efficiency in fraud strategy execution.
• Market Intelligence & Target Identification: Conduct deep market research and competitive analysis in the identity and fraud space.
• Identify and assess potential partnership or acquisition targets across geographies and verticals.
• Collaborate with regional fraud leaders to understand local market dynamics and strategic priorities.
• Due Diligence & Deal Support: Partner with TransUnion’s Corporate Development team and other key stakeholders throughout the M&A lifecycle on any prospective deals.
• Lead strategic assessments and provide recommendations to executive leadership.
• Support due diligence efforts including market fit, product capabilities, and strategic alignment.
• Cross-Functional Collaboration: Partner with regional teams, product, and technology stakeholders to harmonize business operations, resolve bottlenecks, and enable continuous improvement initiatives across markets.
• Build strong relationships across Fraud, Corp Dev, Product, Strategy, and Regional teams.
• Serve as a trusted advisor to internal stakeholders on fraud market trends and strategic opportunities.

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director