Director, Global Business Services Program Management

McGraw Hill LLC.

14d • $100,000 - $175,000 • Remote

About The Position

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being. How can you make an impact? The Director, Global Business Services Program Management is part of the Global Business Services team. You will join a collaborative, high performing team and report directly to VP, Global Procure to Pay Operations. Your work will empower and enable teams to drive McGraw Hill’s strategic growth and roadmap for success, operational efficiency, and our evolution to a digital information services company. Your work in this role will help inform our agenda for utilizing best practices and continuous improvement. Success will be measured in strategic and impactful ways of working for our team members, creating enterprise value for our company, improving experiences, and supporting outcomes for the millions of students, educators, and institutions that we serve worldwide. This is a remote position open to applicants authorized to work for any employer within the United States.

Requirements

• Bachelor’s degree required, MBA preferred
• Minimum of 8 years of work experience in project management, process refinement, leading large-scale enterprise-level initiatives
• Prior experience working in a Finance and/or Procurement Operations role
• Professional and proactive in establishing and nurturing strong relationships internally and externally
• Highly proficient in MS Office, specifically in use of MS Word, MS Excel, and PowerPoint
• Highly analytical with strong financial modelling skills, including financial statement analysis
• Strong organizational skills, detail oriented, with the ability to manage a high volume of deliverables, multiple projects concurrently, and meet tight deadlines
• Excellent communication skills and business acumen

Nice To Haves

• PMP, Six Sigma or similar certification and procurement experience
• MS Project, Smartsheet expertise
• Capacity planning experience

Responsibilities

• Accountable for driving corporate strategy, vision, goal setting, and execution with other key corporate leaders as well as stakeholders from all business units across the company. Role has an emphasis on Global Business Services related initiatives (e.g. Finance, Procurement, Operations, general Shared Services) and/or where the role crosses over to business unit functions.
• Identify new efficiency-driving, cost-saving, and money-generating opportunities to unlock value across Global Business Services as well as all areas of the company, and business-enabling initiatives to support growth and efficiency programs.
• Collaborate with external subject matter experts and internal teams to analyze current operating models, identify improvement opportunities, design new ways of working, and build business cases for positive change.
• Manage, oversee, and successfully execute multiple cross-functional, complex initiatives by demonstrating excellent organizational skills, project management expertise, resource allocation management, acumen enforcing governance and compliance, change management expertise, and effective risk and issue mitigation oversight. Mobilize teams to execute at a rapid pace by ensuring resourcing and a clear understanding of roles, metrics, milestones, timing, priorities, and activities
• Engage and motivate stakeholders with clear, transparent, and collaborative communication to gain buy in and create excitement for corporate strategies and initiatives.
• Establish critical metrics and run the performance management cadence to ensure progress across all metrics and milestones and create transparency into status, barriers, and risks.

What This Job Offers

• Job Type: Full-time
• Career Level: Director