Director, Foundry Sales Systems and Enablement

Samsung Semiconductor • San Jose, CA

4d • Onsite

About The Position

Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future.
We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.
Samsung Semiconductor Foundry team is hiring for Director of Sales Systems & Enablement which will be responsible for the strategic direction, implementation, and ongoing support of the sales technology stack, with a central focus on Salesforce. This role will drive sales productivity by ensuring the sales team has the tools, data, and training necessary to maximize their effectiveness
Location: Daily onsite presence at our San Jose, CA headquarters in alignment with our Flexible Work policy

Requirements

• Bachelor’s degree in Engineering, Information Technology, or Business or equivalent practical experience with 20+ years or a Master’s with 18+ years.
• 7+ years of experience in Sales Operations or a comparable role with a strong technical focus.
• Extensive experience with administering and customizing Salesforce.
• Proven track record integrating Salesforce with other sales and marketing tools.
• Strong understanding of sales processes and best practices.
• Excellent communication and training skills.
• Salesforce certifications preferred, such as Administrator or Developer.
• Experience with data science tools, (e.g. Python, R)
• Experience with on-premise database management and warehousing.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

Nice To Haves

• Korean language is a plus.

Responsibilities

• Salesforce Administration & Integration: Oversee the administration, configuration, and integration of Salesforce with other key sales and marketing systems.
• Sales Technology Evaluation: Research, evaluate, and recommend new sales technologies to improve sales processes and performance.
• Automation & Workflow Development: Design and implement automated workflows within Salesforce and other sales tools to streamline sales activities.
• Data Management & Reporting: Ensure data accuracy and consistency across all sales systems. Develop and maintain robust reporting dashboards.
• Sales Enablement Program Development: Create and deliver sales enablement programs focused on product knowledge, sales skills, and tool proficiency.
• User Support & Training: Provide ongoing support and training to the sales team on all sales systems and tools.
• Collaboration with IT: Work closely with the IT department to ensure the stability and security of the sales technology infrastructure.
• Troubleshoot and resolve database issues and bugs

Benefits

• Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
• Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
• Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.
• Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you’ll have support no matter where you are.
• Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
• Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Director