Director Food & Nutrition Services - 500251

UToledo Current Employee•Toledo, OH

9d•Onsite

About The Position

This position has the total responsibility for the strategic direction and operation of Food & Nutrition Services and the Gift Shop for the UT Medical Center Campus. This includes the areas of food production, service and sanitation which are located on the UT Medical Center. The director is responsible for multiple site operations, from catering, purchasing and receiving food and supplies, to diet office operations and the provision of therapeutically correct diets to patients in accordance with physician orders. The Director is also responsible for planning, organizing, directing, training, and staffing the departments, providing quality meals service and university quality customer service to patients, students, staff, employees, and visitors. The Director is expected to adhere to and advocate for the UTMC Service Values including iCare standards at all times. Follows and maintains hospital policies and procedures as well as addresses patient safety, performance improvement initiatives, and quality of care issues. Such as keeping food secure, stored, produced and held in a safe manner while following HACCP procedures. The Director maintains education and training focuses on patient safety and reduces unsafe working conditions for employees

Requirements

Bachelor’s Degree Required
five to seven (5-7) years of direct management experience (Direct Reports)
Minimum of two (2) years’ Food Services experience in a Healthcare or Higher Education setting
Self-starter, capable of leading a large team of managers, directing, and supporting a team in a diverse union environment with highly developed interpersonal, analytical and communication skills
Strong track record of hiring, training and retaining high performing management teams
Successful high volume, healthcare, financial, and budgetary management
Exceptional organizational and time management skills with a proven track record of growing revenue and customer satisfaction
Must be able to relate professionally and positively to physicians, clinical staff and University and healthcare facility executives with excellent communication, interpersonal, presentation and management skills

Responsibilities

Strategic direction and operation of Food & Nutrition Services and the Gift Shop
Food production, service and sanitation
Catering
Purchasing and receiving food and supplies
Diet office operations
Provision of therapeutically correct diets to patients
Planning, organizing, directing, training, and staffing the departments
Providing quality meals service and university quality customer service to patients, students, staff, employees, and visitors
Adhering to and advocating for the UTMC Service Values including iCare standards
Maintaining hospital policies and procedures
Addressing patient safety, performance improvement initiatives, and quality of care issues
Keeping food secure, stored, produced and held in a safe manner while following HACCP procedures
Maintaining education and training focuses on patient safety and reduces unsafe working conditions for employees