Director, Facility Operations

HealthRIGHT 360•San Francisco, CA

10h

About The Position

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery. The function of the Director of Facilities Operations is to oversee and maintain all operational and maintenance issues for HealthRIGHT 360 owned and leased facilities. This position is responsible for effectively planning, organizing, directing, coordinating, controlling and performing the Facilities and Maintenance services function, including compliance with governmental laws and codes and preparation of all reporting requirements.

Requirements

High School Diploma or equivalent.
AA or AS certification, Union training, or 3-5 years job experience in building trades
Bachelor’s degree in related field or certification in Project Management, Operations Management or equivalent knowledge and skills.
Minimum five years supervisory experience in construction projects, property management or maintenance.
A Valid and clean California driver’s license.
Experience in facilities management or operations, with a strong background in HVAC, electrical, or plumbing.
Must have a reliable vehicle.

Responsibilities

Manage city, state, and federally funded construction projects, monitoring construction budgets, schedules, progress, and compliance (HUD, MOH, MOCD, HOPCD, SFRDA).
Assists in identifying capital expenditure improvements for all HealthRIGHT 360 facilities.
Negotiates and monitors service agreements (equipment, pest control, security, Ansell systems, plumbing, fire, etc.)
Assesses the organization’s current and future need for treatment space and office space and works closely with realtors to identify the necessary space for lease and/or purchase.
Negotiates leases for property.
Works closely with senior finance and executive staff to help secure funding for properties.
Acts as liaison with property owners in leased HealthRIGHT 360 Facilities regarding owner related repairs, compliance with maintenance section of lease agreements, and any major problems that arise.
Acts as liaison with Building, Planning, and Fire departments in various locales.
Conduct regular audits and inspections to ensure compliance with federal, state, and local regulations, and adherence to healthcare standards.
Coordinate logistics, procurement, and vendor management activities to support the operational needs of the facilities.
Develop and track key performance indicators (KPI’s) for Facilities & Maintenance Operations.
Supervises and approves purchase of supplies, and new services.
Approve and process emergency purchase order requests from maintenance personnel.
Familiarity with lease agreements including lessor/lessee responsibilities and other contract terms.
Help negotiate favorable lease terms.
Works with finance to negotiate contracts and terms for HealthRIGHT 360 building and maintenance supplies.
Negotiates leases for office equipment and oversees equipment maintenance contracts.
Works with donations department to procure facility needs. Serves on internal and external committees.
Travels within California as needed.
Oversees all building maintenance.
Develop and implement comprehensive preventative maintenance and repair programs for all facility systems, ensuring operational efficiency and reliability.
Works with appropriate management to prioritize projects.
Handles facility emergencies as they occur.
Works as a team member with staff and performs functions that further Department and Agency.
Maintain and enhance a central pool of specialists to address complex issues related to advanced HVAC systems, elevators, and other critical infrastructure.
Handles all aspects of upper management including direct supervision and mentoring of subordinate staff.
Activities include but are not limited to hiring, training, motivating, evaluating, disciplining, and terminating.
Assists senior leadership by determining appropriate staffing patterns (including which services to contract versus those that are best handled through in-house operations) to meet agency needs.
Ensures that all departmental personnel are familiar with the policies, procedures, and practices.
Develop and maintain a continuous training program for all facilities staff to ensure high standards of competency and compliance with industry regulations.
Manage emergency response teams for after-hours and weekend operations, ensuring rapid and effective handling unexpected issues.
And other duties as assigned.