Director, Facilities Operations & Services

Oracle

About The Position

As Director, Data Center Facilities Operations & Services, you will lead the service delivery organization responsible for maintenance execution, vendor performance, field readiness, and operational support across OCI’s mission-critical data center facilities. This role provides leadership across all Facilities Operations Services functions, including mechanical, electrical, and general service delivery, ensuring critical infrastructure is maintained safely, consistently, and in alignment with uptime, compliance, and operational performance expectations. The goal of this role and organization is to self-perform as much maintenance in-house as is prudently possible, and this leader will define, build, and drive that program. You will directly lead senior service managers and their organizations, driving disciplined execution of preventive maintenance, corrective work, restoration support, contractor performance, technician readiness, and field service standards across OCI’s data center portfolio. This role is accountable for how service work gets executed at scale—through strong governance, operational rigor, workforce leadership, and continuous improvement. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] [[email protected]] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Responsibilities

Lead the service delivery organization responsible for maintenance execution, vendor performance, field readiness, and operational support across OCI’s mission-critical data center facilities.
Provide leadership across all Facilities Operations Services functions, including mechanical, electrical, and general service delivery, ensuring critical infrastructure is maintained safely, consistently, and in alignment with uptime, compliance, and operational performance expectations.
Define, build, and drive a program to self-perform as much maintenance in-house as is prudently possible.
Directly lead senior service managers and their organizations, driving disciplined execution of preventive maintenance, corrective work, restoration support, contractor performance, technician readiness, and field service standards across OCI’s data center portfolio.
Accountable for how service work gets executed at scale—through strong governance, operational rigor, workforce leadership, and continuous improvement.